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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,647 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Jun 8, 2016

      Marketing Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work Mac devices Learning opportunities High growth

      Cons

      Fast paced Pressured environment Young company

      4.0
      Jun 6, 2016

      Digital Marketing at Xero

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, innovative, ambitious, great coffee, great career progression.

      Cons

      Going through growth pains due to only being 9 years old.

      4.0
      May 23, 2016

      Great culture but underwhelming exec management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xero has a great culture which trusts its employees and gives them space and authority to do their best work. For the most part bureaucracy is kept in check (with a couple of exceptions in HR and Finance) and doesn't get in the way of people. Xero's customers overall really like its products and everyone works together to do the right thing for Xero and customers. Politics doesn't feature all that much in the organisational culture which is refreshing Generally Xero has hired really smart people and has been able to keep them. So you're always challenged personally to live up the standards set by those around you. From a technical perspective- there are generally pretty good technical practices and you can pretty easily build and ship software as there isn't oodles of process getting in the way. Legacy code bases are a challenge but things are starting to break up into smaller pieces

      Cons

      Xero has made some poor senior hires recently. Generally people that blow hard on their own trumpet. It seems there are unrealistic expectations these people will enter the organisation, wave a magic wand and all problems will be solved. but there are no quick wins meaning these people either get turfed out early for not getting instant results, or, they manage upwards and score brownie points to secure their own existence but don't support their teams who are doing the real work. Xero's strategy seems to consist of an ever growing wish list of things that the product team should now be building. There seems to be an unwillingness to make the hard calls that give the organisation focus. This means that product teams are very stretched across too many initiatives and trying to maintain too many code bases

      avatar
      Xero Response
      10y
      Thank you for your thoughtful feedback. The pace at which we have grown does mean that we don't always get it right but we do try to figure that out quickly and take action. Feedback that we are now collecting from Officevibe on the real time pulse from all parts of the company will provide valuable insight for us to act upon.
      Viewing 1528 - 1530 of 1,647 Reviews
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      Glassdoor has 1,740 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.