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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,645 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Nov 2, 2015

      I have never loved my job till now

      Senior talent specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, I have never worked in a place where everyone is so awesome and focused on being the best without compromising being human, The transparency of the business and the ability to get things done is unmatched. I actually wake up excited to come to work. The social involvement and desire to know me as a person not just as a resource.

      Cons

      There really are none. There are challenges like any business but they are easily overcome here.

      1.0
      Oct 22, 2015

      It's not what you know, but who you know.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the modern office, equipment, technology and perks eg: casual wear, free fruits, coffee, soda, games, pool table...etc.

      Cons

      As the saying goes, "it's not what you know but who you know". The manager I had was not qualified for the role, given that she had no prior experience as a manager, but I knew she was close with the upper management people. She set unrealistic expectations, hid behind fake smiles in silence (I had asked specifically on my work performance), then ambushed me with HR mediation out of the blue with no prior warning, saying that HR was just there to facilitate. Needless to say, HR sided with her and her reporting manager (whom I invited as a neutral party to hear both sides of the story) didn't seem to care. She is one who "makes a mountain out of a molehole" as the points raised were mostly circled on one particular day's event eg: not responding to her email within 10 mins. I knew of some colleagues who had their managers' support even when they had made major mistakes. It's true what I've seen in reviews that this company hires and fires at will. If your manager likes you, you're safe. If not, you're out. I would have enjoyed working there, but definitely not for an unqualified manager like her.

      avatar
      Xero Response
      10y
      Thank you for the feedback, genuine honest communication is so important and I am disappointed that you do not feel that you experienced this. Sometimes relationships at work don’t go as they should and my team and I strive to ensure that we help managers and employees work together well and overcome issues together. We are working hard as we scale to promote and give opportunities to people who are passionate, performing and have aspiration to learn and do more - these opportunities include roles for new managers. All managers are taken through our management training called M@X and are supported and coached by both the HR team and their own manager. Managers don't make unilateral decisions on people’s employment. We invest heavily in the recruitment process to find amazing people who can thrive in our culture, and on the rare occasions where things don't work out we call it out as early and have #Human conversations.
      5.0
      Oct 16, 2015

      Awesome employer

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work culture and ownership in everything we do. U are trusted with everything you do

      Cons

      Very little down time.. On the go always.. But its fun !

      Viewing 1561 - 1563 of 1,645 Reviews
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      Glassdoor has 1,738 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.