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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,646 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jul 18, 2023

      Sad to see the decline

      Lead role in the product function
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be great but the layoffs has gotten rid of all the Amazon people who held great culture

      Cons

      Leadership has no clue what they’re doing, everyone’s not in sync. Way too many hoops to jump to make something happen, by then competition has already implemented our ‘near future’ vision. Culture has declined so bad, it’s depressing. Gas lighting is real, especially if you bring up an issue to management. Do NOT trust any of the GMs or directors you work with.

      1.0
      Oct 8, 2019

      If you're smart, come in! But do as I say...

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are awesome. Very friendly and highly skilled. Overall vibe is great I loved the coffee machine

      Cons

      1. Silos of work 2. Mid managers get you in but rule their empire and only look after their seats 3. You opinion does NOT matter 4. Due to Xero's "long term incentive" plan, there are few people who survived from the extinct generation who are part of furniture now and do not want to share what they know. They push you under the bus!

      2.0
      Jun 27, 2015

      Becoming a corporate machine

      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free drinks, etc. Work colleagues are great. Video games, and other stuff you'd expect from a modern tech company that is trying to pretend it's still a start up.

      Cons

      Has scaled very poorly in the past few years, and beginning to feel like a poorly managed corporate monster with ever-changing c-team. Non-competitive pay (in NZ). Lack of autonomy and constant meddling by senior execs towards development teams really defeats the purpose of #ownership. CEO constantly makes embarrassing and lout-ish comments. Comes across as very intolerant. Very poor communication between US and NZ team has led to a large amount of animosity and poor development practices.

      avatar
      Xero Response
      10y
      Sorry to hear you feel this way and I absolutely agree any signs of being the corporate monster you describe should be quashed! Given the rate of growth we've experienced it's unavoidable that there will be times where we miss the mark, adapt and improve. I see lots of examples of great teams, communication and increasing autonomy, so am confident we're on the right track. Thanks for the feedback
      Viewing 259 - 261 of 1,646 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.