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      Xero

      Engaged Employer

      Xero reviews

      3.5

      58% would recommend to a friend

      (1,646 total reviews)
      avatar

      Sukhinder Singh Cassidy

      50% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Xero has an employee rating of 3.5 out of 5 stars, based on 1,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jul 28, 2025

      American corporate takeover

      Engineering team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was once a great kiwi company who cared about their employees and community

      Cons

      Now is just focused on competing in America. Has lost/sold its soul. Big promises to employees, little delivery.

      3.0
      Jun 14, 2023

      *Was* a great place to work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best things about Xero are that you can work from home whenever you want and work remotely/overseas for a certain amount of days a year. There’s also an amazing culture in the product and developer teams, the best of anywhere I’ve worked.

      Cons

      So many. The never ending restructure has been appallingly handled with mixed messages, a very long process and endless confusion for months. Those of us who lost our jobs so far, were swept aside with no thought or reason, just a ruthless McKinsey cull of 15% of staff. Delivery has been non existent for months. Everyone I worked with is looking to leave, as the new CEO has made her ruthless US working style known. The only focus is major shareholders and share price. Staff remaining still don’t know if they have jobs and they’re having the workload of those who have left dumped on them. Pay is terrible, around 20% below other tech companies for the same roles and American employees earn staggeringly more than kiwis which is extremely disheartening. The worst thing is they’ll need to rehire almost everyone in a year or so as there’s so much work, but that’s SOP for a McKinsey reorg.

      1.0
      Apr 17, 2023

      Believe the negative reviews

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Relaxed job, high performers can coast here - Had some inspiring and talented coworkers, great to learn from and work with - YMMV depending on your team, others were good I heard (not mine)

      Cons

      - Terrible pay, took 1/2 pay cut to work here for the same title - Relaxed job due to incompetent and directionless managers who play favourites - Some would bully and make frequent negative remarks behind others’ backs, fully supported and even instigated by managers

      Viewing 262 - 264 of 1,646 Reviews
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      ReviewsXero reviews

      Glassdoor has 1,739 Xero reviews submitted anonymously by Xero employees. Read employee reviews and ratings on Glassdoor to decide if Xero is right for you.