Is Xerox a good company to work for as a Director of Client Operations?

Director of Client Operations professionals working at Xerox have rated their employer with 3.5 out of 5 stars in 520 Glassdoor reviews. This is a higher than average score with the overall rating of Xerox employees being 3.3 out of 5 stars. Search open Director of Client Operations Jobs at Xerox now and start preparing for your job interview by browsing frequently asked Director of Client Operations interview questions at Xerox .

Does Xerox pay Director of Client Operations employees well?

Director of Client Operations professionals rate their compensation and benefits at Xerox with 3.5 out of 5 stars based on 520 anonymously submitted employee reviews. This is 12.1% better than the company average rating for salary and benefits. Find out more about Director of Client Operations salaries at Xerox.

How happy are Director of Client Operations professionals working at Xerox?

58% of Director of Client Operations employees at Xerox would recommend their employer to a friend. This rating has increased by 72% in the past 12 months. Director of Client Operations professionals have also rated Xerox with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (109) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 367 reviews)); "Work Life Balance is good and there is room for growth" ((in 331 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 177 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 618 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 250 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 194 reviews)); "Constant Downsizing and layoffs every year" ((in 191 reviews))

Skip to content Skip to footer

Notifications

Xerox

Xerox Director of Client Operations reviews

3.5

58% would recommend to a friend

(520 total reviews)

Louie Pastor

100% approve of CEO

56% positive business outlook

Ratings by category

3.7

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.2

Diversity & inclusion

3.1

Work/Life balance

2.4

Senior management

Client Operations Director employees have rated Xerox with 3.5 out of 5 stars, based on 520 company reviews on Glassdoor. This indicates that most Client Operations Director professionals have a good working experience there. Xerox is rated in line with the average (within 1 standard deviation) by Client Operations Director professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

520 reviews

5.0

Jun 24, 2026

Good entry-level job, but management is tough

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

4.0

Dec 16, 2025

Good for starters

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overall good experience with xerox

Cons

Sometimes bad people in management of service

2.0

Dec 1, 2025

Very Poor Communication

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Plenty of late starts and early finishes due to poor planning of work.

Cons

Money falls behind every year due to little or no pay rises. No flexible holiday booking, only allowed to book holidays in November for the following year hence you can never plan a trip you want as everything is already booked up. Terrible communication from management, no meetings and everything heard via rumours.

Viewing 1 - 3 of 520 Reviews

Jobs at Xerox

Client Associate

Honolulu, HI

View job

Technical Site Operations Manager

SLED Client Executive - IT Solutions

Memphis, TN

View job

Manager, Identity and Access Management (IAM)

Enterprise Client Executive - IT Solutions

Xerox reviews FAQs

Xerox reviews Xerox Client Operations Director reviews

Xerox

Xerox Director of Client Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good entry-level job, but management is tough

Good for starters

Very Poor Communication

Jobs at Xerox

Xerox reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Xerox reviews FAQs

Jobs at Xerox