Is Xerox a good company to work for as a Director of Client Operations?

Director of Client Operations professionals working at Xerox have rated their employer with 3.5 out of 5 stars in 520 Glassdoor reviews. This is a higher than average score with the overall rating of Xerox employees being 3.3 out of 5 stars. Search open Director of Client Operations Jobs at Xerox now and start preparing for your job interview by browsing frequently asked Director of Client Operations interview questions at Xerox .

Does Xerox pay Director of Client Operations employees well?

Director of Client Operations professionals rate their compensation and benefits at Xerox with 3.5 out of 5 stars based on 520 anonymously submitted employee reviews. This is 12.1% better than the company average rating for salary and benefits. Find out more about Director of Client Operations salaries at Xerox.

How happy are Director of Client Operations professionals working at Xerox?

58% of Director of Client Operations employees at Xerox would recommend their employer to a friend. This rating has increased by 72% in the past 12 months. Director of Client Operations professionals have also rated Xerox with a 3.1 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (109) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 367 reviews)); "Work Life Balance is good and there is room for growth" ((in 331 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 177 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 618 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 250 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 194 reviews)); "Constant Downsizing and layoffs every year" ((in 191 reviews))

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Xerox Director of Client Operations reviews

3.5

58% would recommend to a friend

(520 total reviews)

Louie Pastor

100% approve of CEO

56% positive business outlook

Ratings by category

3.7

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.2

Diversity & inclusion

3.1

Work/Life balance

2.4

Senior management

Client Operations Director employees have rated Xerox with 3.5 out of 5 stars, based on 520 company reviews on Glassdoor. This indicates that most Client Operations Director professionals have a good working experience there. Xerox is rated in line with the average (within 1 standard deviation) by Client Operations Director professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

520 reviews

1.0

Jan 22, 2025

Avoid

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to get the job Paid training

Cons

Misrepresentation of role Misrepresentation of pay Promotions are a popularity contest No way to actually do your job until after 90 days, so everything gets escalated.

4.0

Dec 9, 2024

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Xerox paid a competitive salary based on job skill and duties.

Cons

Closer interaction with management and direct leadership.

2.0

Oct 28, 2024

Class center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get benefits such as transportation and yearly bonuses

Cons

You are graded for your salary

Viewing 10 - 12 of 520 Reviews

Jobs at Xerox

Enterprise Client Executive - IT Solutions

Technical Service Operations Manager

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Xerox Director of Client Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid

Salary

Class center

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