Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

47% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 371 reviews)); "Work Life Balance is good and there is room for growth" ((in 326 reviews)); "Training was good and lots of help if you needed it" ((in 239 reviews)); "Flexible work timings and work from home" ((in 179 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 615 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 376 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 255 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews)); "Constant Downsizing and layoffs every year" ((in 177 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

47% would recommend to a friend

(9,139 total reviews)

Louie Pastor

89% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,139 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

1.0

Nov 28, 2012

Xerox Contractor Technician

Contract technician

Recommend

CEO approval

Business Outlook

Pros

Some workday freedom. Nothing else, at all.

Cons

Numbers are outrageously unachievable. We have a real Xerox technician in our area who does nothing. He has family in nearby management so he sits in "unlisted call" all day and fabricates calls from the DSD. Horrible pay. $15.60/hr for a a job that requires an immense amount of social and technical skill. I wonder how much the temp agency is making off me doing real technician level of work. They are now training contractors on production level equipment instead of bringing them on salary. Why do we even have real Xerox technicians anymore were doing their work for low wages and no benefits.

4.0

Nov 28, 2012

Good place to work at depending on where the location is.

Team leader

Recommend

CEO approval

Business Outlook

Pros

A very supportive organization. They put agents first. Fun place to work.

Cons

In my site it was very disorganized because it was new. If you're at an established site, it won't be as disorganized.

1.0

Nov 26, 2012

Company done in by it's senior leaders

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees at Xerox are terrific and it's because of the people that many of us stayed on as long as we did.

Cons

Starting with the current CEO, Xerox has made one bad decision after another. The senior personnel chosen to lead large organizations, the acquisitions of companies and the constant company reorganization has accelerated the demise of this once great company. Many businesses fail due to disruptive technology in the market or macro economic conditions, but while those were factors in the challenges Xerox faced, they are not responsible for the revenue and profit decline. Morale is at an all time low and the committment Xerox once had to it's cusotmers na demployees has all but disappeared.

Viewing 8566 - 8568 of 9,139 Reviews

Jobs at Xerox

Print/Mail/Scan Production Associate II

Xerox

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Xerox Contractor Technician

Good place to work at depending on where the location is.

Company done in by it's senior leaders

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