Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)
avatar

Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Generous benefits package 2. Generous time off 3. Diversity is embraced (offer domestic partner benefits) 4. Allows employees to telecommute/work virtual

Cons

1. Constant reorganizations and involuntary reductions in force leave employees uncertain and foster low employee morale. In my tenure with Xerox, I went through reorganizations every year, several IRIFs, and changed managers so many times, I couldn't keep track. This activity provides a clear view that management has no idea of what they are doing. 2. Promotional opportunities are few and far between. Employees are expected to take on additional work and responsibilities but work is considered a "lateral" move instead of a promotion. No promotional opportunities if you are not "in" with management - the same incompetent people are promoted into higher positions, while the outstanding performers are overlooked on a regular basis. 3. Pay is significantly lower than market and employee benefits have recently been cut. Seems strange considering that Xerox always has the money to aquire companies (ACS being the latest). Seems to be focused more on growth than on the employees who actually perform the work. 4. Loss of top talent due to constant reorganizations, IRIFs, low salaries, cut in benefits, and acquisition of companies where employees are "transferred" and no longer considered Xerox employees. 5. No performance feedback at all - I hadn't had a performance appraisal in over 3 years. 6. No employee satisfaction surveys - Xerox used to conduct an employee satisfaction survey annually and this initiative has since gone by the wayside. 7. No salary increases for regular employees for 3 years now - of course, those employees within the executive level still continue to see annual increases. 8. No work/life balance - most employees are expected to work much more than a 40-hour work week (often nights and weekends). 9. Subcontractors are preferred over regular employees. If an IRIF is planned, expect regular employees to be laid off before subcontractors (since they don't have to give subcontractors benefits). This is slap in the face to employees who have performed well for the sake of Xerox.

1.0
Feb 26, 2011
Recommend
CEO approval
Business Outlook

Pros

-Flexible in terms of work hours, locations -Not much responsibilities for new comers -Good people (but bad management) -Interesting work assignments

Cons

-Too much bureaucracy (At every step you face a brick wall) -Lowest salary in the east coast -Getting isolated in the rust belt (Western NY) might not be good for young people who have an eye on career growth -Very few avenues to grow your leadership skills -Too much focus on hiring and promoting women and African American candidates -Sudden shifts in direction and investment portfolio -Very few ideas and projects see the light of the day -Years and years of layoffs and salary stagnation has left the employees demotivated (Everyone wants to survive, not too many people want to grow) -No travel, customer engagement opportunities for researchers

Viewing 8926 - 8928 of 9,134 Reviews

Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.