Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 377 reviews)); "Work Life Balance is good and there is room for growth" ((in 339 reviews)); "Great people and training really" ((in 233 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 615 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 239 reviews)); "Constant Downsizing and layoffs every year" ((in 191 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Rochester , Webster , New York , Wilsonville , Houston , Dallas , Raleigh , Norwalk , Colorado Springs , Chicago , Lexington-Fayette , Los Angeles , Cary , Charlotte , Portland , Atlanta , Federal Way , Tigard , Cherry Hill , Bolingbrook , San Antonio , Indianapolis , Phoenix , Austin , Washington , Grand Rapids , Nashville , Lacey , Lewisville , Denver

Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by demographic groups

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Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

9K reviews

3.0

Oct 29, 2014

Xerox needs and overhaul. Forget managed print and move on to something meaningful...

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Also great customers. Love my job and it is a good company with some archaic infrastructure that is in desperate need of an overhaul.

Cons

Industry is declining rapidly and competitors are giving away equipment and maintenance at less than half the cost of Xerox. In bidding wars Xerox is not very willing to budge without an act of congress. Internal processes get in the way of success and comp plan provides for charge backs and sales reversals which are very demotivating.

4.0

Oct 12, 2014

Xerox use to be a great company to work for there were many growth opportunities. When it comes to document solutions they are second to none.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

They had a very good training program at all levels. For the most part they always tried to do the right thing for the employee.

Cons

They seem to be stuck in a dwindling industry. They are trying to reinvent themselves with other types of business solutions. While this is happening the are forced to layoff many people. With that stagnant growth pattern it would make it a very difficult place to establish a career.

1.0

Oct 8, 2014

Xerox (formerly ACS) not worth it

Senior transaction processor

Recommend

CEO approval

Business Outlook

Pros

Employees really band together to create their own positive and supportive environment Great entry level job if you're between jobs or looking for a first time job

Cons

Management is terrible No employee appreciation or consideration Terrible pay and no compensation for forced extra duties/commutes Lack of organization If systems go down, employees are forced to sit and wait all day without any actual work to do and rarely even given the option to use personal time to go home Occurrences are handed out way too frequently for ridiculous "offenses" that are out of people's control - example: someone's fiancé DIED while they were at work and they were given an occurance for leaving

Viewing 157 - 159 of 9,134 Reviews

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receptionist / front desk

Xerox

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Reviews by job title

Xerox needs and overhaul. Forget managed print and move on to something meaningful...

Xerox use to be a great company to work for there were many growth opportunities. When it comes to document solutions they are second to none.

Xerox (formerly ACS) not worth it

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