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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      9K reviews
      1.0
      Aug 29, 2014

      Clueless self centered management

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your paycheck still clears & you can still pay most of your bills. Co workers for the most part are nice. We're all in the same boat together.

      Cons

      Seriously clueless upper management from the now multiple CEO's on down. New services CEO actually said he had no idea why Xerox employees keep leaving. Let's see.....absolutely no salary increases at all of ANY kind in the past 7 years - not even a cost of living increase, absolutely none!. Then there's the constant layoff threats every quarter, the diminishing benefits package & then of course the millions in raises that upper management still receives yet continues to cry poor to everyone, sorry no $$ left for you guys. His solution to keeping & attracting new employees? We're going to hire more managers!! Yes that's it!! that solves everything!! A company already top heavy with management needs more managers! My advice to people falling for these new management positions - get the absolute best salary you can get because it will be the last increase you'll ever see - & get EVERYTHING in writing & watch out for the small print. Lots of promises made, very few will be kept.

      2.0
      Aug 17, 2014

      Potential Nightmare

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing I ever saw out of this job is the people you work with can potentially be pretty outstanding. You'd almost always find someone with similar interests like you have which makes for good friendships outside the work place.

      Cons

      Depending on which site you work at, theres going to be a massive difference between what you are taught, and what the Operations Managers want you to do and it will get frustrating real quick. And almost no one except maybe your own supervisor will ever listen to any concerns voiced by you or your teammates.

      2.0
      Aug 3, 2014

      Xerox doesn't give a flip about their employees

      Technical engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent if you like working 60-80 hours a week for weeks, months or years on end. Peers are personally supportive and knowledgeable about their jobs. There is plenty to do and plenty to learn.

      Cons

      Management lies and provides no support, starting from the top down. From what I could see over the years, Management was there to get their bonuses at any cost to their employees. Outsourcing of Technical Positions has wrecked employee morale and spirit. The long, hard hours dedicated hard working employees spend working for Xerox are wasted and they are never going to get those back. I think it may be better to find a Company that really cares for the employees and shows it.

      Viewing 160 - 162 of 9,134 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.