Lacks the Organizational Culture and Systems to Support its Growth
Pros
The organization has intelligent and capable employees focused on an exciting challenge: modernizing a critical component of the US economy.
Cons
-As the head count has risen, the company has failed to make a concentrated effort to unify its employees and instill a shared group of values. -While supporters of management suggest that they are "still developing the culture," the company failed to hire one single person to handle HR and employee development before the startup employed over 100 people in 2 (technically 3) different locations. -The expansion of their head count has also outpaced the rate at which the organization has been able to improve its proprietary technology systems. -Due to mismanagement by executives on the software and development teams, turnover has been embarrassingly high and much of the work has been outsourced to Eastern Europe. -As a result, completing simple tasks is often time-consuming and frustrating. -While Xometry may appear to be relatively sound financially, competitors (Fictiv, etc) have emerged as serious threats due to their recruitment of blue-chip backers. -This increased competition has unsettled the already irritable CEO and CFO so pressure around the office is only going to intensify as Xometry seeks additional funding to keep up.
