Xylem reviews

3.7

70% would recommend to a friend

(1,311 total reviews)

Matthew Pine

72% approve of CEO

61% positive business outlook

Xylem has an employee rating of 3.7 out of 5 stars, based on 1,311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xylem employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

-Company Truck -Laptop -Cell Phone -Ability to work from home as needed

Cons

-Sales software (Salesforce) isn’t user friendly, nor does it work for a rental company that just happens to do sales -The branch manager at my location might as well have been non existent -Your inside team will mess up almost all of your contracts -Inside team will also make you do everything; for example, call all your vendors to get your pricing, do your own PO’s, schedule your service personnel, etc. -Branch manager and Inside team (again my location specifically) wouldn’t answer your emails in a reasonable time leading to customers getting frustrated and pissed off. -You are constantly told to pick up your phone and call people to get help, but you couldn’t even get them on the phone cause they’re other “meetings”. Bad enough you can’t get them to respond to an email, now you can’t get them on the phone. -You’re sales # goals are going to astronomical and when you ask for them to explain how they got to that # the answer you’ll get is “well I can’t ask so and so to do more than they should” instead of being given an honest answer. -The above bullet leads to this, don’t expect your Regional Sales Manager to know your territory or your business. The company has these guys spread so thin that they have 100 million other things to do and YOU are not a top priority. I could go on and on with how bad this company is in such disarray. It’s a shame because when I started it was such easy times. This corporate mentality now is losing this company business left and right, and when OSR’s explain the issues they see you get shunned or ignored.

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Xylem Response
3y
Thank you for sharing your views on your experience with Xylem. We certainly understand that that there are opportunities for improvement in any organization. As part of our efforts, we are dedicated to ensuring that every team and Xylem employee has the resources required to be successful. Your feedback will help to improve Xylem for current and future employees.
4.0
Feb 24, 2023

Machinist

Recommend
CEO approval
Business Outlook

Pros

Good hours, overtime, early finish friday

Cons

Work subbed out and machine shop cut back

5.0
Feb 23, 2023

Excellent Employer

Recommend
CEO approval
Business Outlook

Pros

Good work life balance Professional environment and nice culture MNC exposer

Cons

Major new technologies work in IT / Software is outsourced because company's background is water Lake of global tools and processes rely on local policies and people

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Xylem Response
3y
We appreciate you taking the time to leave a review. Overall it sounds like you have had a good experience with Xylem and we are glad to hear your positive words about the environment and culture you have experienced as an employee. Additionally we would like to thank you for your insight regarding the technologies and your experience working with the different tools and processes.
Viewing 451 - 453 of 1,311 Reviews

Glassdoor has 1,572 Xylem reviews submitted anonymously by Xylem employees. Read employee reviews and ratings on Glassdoor to decide if Xylem is right for you.