Year Up United reviews

3.4

61% would recommend to a friend

(540 total reviews)
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Susan Murray

89% approve of CEO

48% positive business outlook

Year Up United has an employee rating of 3.4 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Year Up United employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.5 stars).

Reviews by job title

540 reviews
1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: - Great mission in theory - Some genuinely kind coworkers trying to hold it all together - Benefits are decent for a nonprofit, but even that can’t mask the dysfunction

Cons

Where do I begin? - Toxic culture buried under “niceness” Performative empathy, endless gaslighting, and absolutely no accountability at the leadership level. - CEO approval rating is 28%. That alone should tell you everything. - HR chaos - Constant policy confusion, conflicting directions, and impossible workloads. You’re expected to operate as legal counsel, therapist, and admin all in one, without recognition or support. - Zero transparency - Decisions are made in silos and communicated poorly, often after the damage is done. - Favoritism runs deep - Promotions and visibility go to those who play the game, not those who do the work. - Overwork is baked into the culture - You’re applauded for sacrificing your mental health, then punished when you hit a wall. - Vendor transition disasters - Processes were broken, employees were left in limbo, and the burden was dumped on frontline staff without tools or clear direction. - Gaslighting around workload and expectations When you advocate for capacity or clarity, you’re ignored or labeled “negative.”

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Year Up United Response
11mo
Thank you for taking the time to share your thoughts. We value all feedback and encourage you to discuss your experiences with us further, as we would like to understand ways to better support staff and the entire Year Up United community as we move forward. If you email us at feedback@yearupunited.org, we’ll be in touch to find time to connect.
1.0
Dec 13, 2023

Abandoned Original Mission

Recommend
CEO approval
Business Outlook

Pros

Central to bus and train lines, time off and hybrid work schedule, make great connections with trainees enrolled

Cons

High staff turnover, does not fulfill its mission of helping young adults find meaningful employment, a lot of shifting blame, lack of accountability, low pay, onboarding is not great

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Year Up United Response
2y
Thank you for your review. We value your feedback about your experience with us, and are committed to learning from this experience. We would encourage you to discuss your feedback and experiences, as it would benefit us. If you’re willing to engage, please e-mail us at feedback@yearup.org and we’ll be in touch to find time to connect.
2.0
Oct 28, 2021

Lacks career growth for BIPOC

Recommend
CEO approval
Business Outlook

Pros

- Great benefits, and generous PTO - Great people - Work flexibility - You will learn great project management and facilitation skills in any role

Cons

- Lacks career growth for BIPOC, internal report shows more detailed information that it almost takes twice as long for BIPOC to get promoted. This organization needs to practice what they preach. - Wealth disparity between staff that has been there longer, data wasn't shared on salary disparity which begs the question why? - Salaries have gotten lower, new staff is starting at lower salaries than before - Too much work for too little pay. They used a mission driven work culture as a motivator for staff to take on more roles than is humanly possible. The burnout is very visible among staff and students.

Viewing 40 - 42 of 540 Reviews

Glassdoor has 747 Year Up United reviews submitted anonymously by Year Up United employees. Read employee reviews and ratings on Glassdoor to decide if Year Up United is right for you.