Is Yelp a good company to work for?

Yelp has an overall rating of 3.2 out of 5, based on over 6,234 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 48% of employees would recommend working at Yelp to a friend and 41% have a positive outlook for the business. The best reviews about Yelp have been left by employees working as Community Intern , Recruiter and Engineering Manager .

Does Yelp pay their employees well?

According to anonymously submitted Glassdoor reviews, Yelp employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Yelp. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Yelp?

48% of Yelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Yelp 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Yelp?

Account Executive (2382) , Senior Account Executive (212) , Software Engineer (183) , Junior Account Executive (132) , Sales Associate (123) , Account Manager (115) , Elite Account Executive (86) , Associate Account Executive (78) , Sales Representative (78) , Customer Success Manager (74) , Sales Manager (74) , Sales (73) , Inside Sales Representative (67) , Elite Account Director (35) , Senior Software Engineer (32)

What are the pros of working at Yelp according to real employee reviews?

"Great benefits and perfect for highly motivated outbound sellers or people who respond to high energy management." ((in 637 reviews)); "the people there are great and it looks good to have Yelp on your resume." ((in 496 reviews)); "Something that is so great about working here is the culture and investment the managers actually have in your life." ((in 467 reviews)); "Great training and very thorough." ((in 252 reviews)); "Not to mention they do not let you work more than 40 hours a week so the work/life balance is great." ((in 227 reviews))

What are the cons of working at Yelp according to real employee reviews?

"Low pay and not enough resources" ((in 337 reviews)); "Managers and Directors for the life of theirs do not admit there are better territories to call 2 than others." ((in 310 reviews)); "I don't understand how they expect people to survive off such a low salary." ((in 159 reviews)); "The recruiter is lying when they tell you that you will make commission your first year." ((in 102 reviews)); "Whether you suck or do well, upper management will pull the best and the worst into rooms and threaten their job security just so they know who is boss." ((in 58 reviews))

What are employees saying about Yelp layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Yelp layoffs and their outlook for job security at Yelp in 2026.

What are the top reviewed Yelp locations?

San Francisco , New York , Chicago , Scottsdale , Phoenix , Washington , Los Angeles , Atlanta , San Diego , Houston , Miami , Dallas , Las Vegas , Denver , Tampa , Austin , Orlando , Charlotte , Arizona City , Detroit , Kansas City , Indianapolis , San Jose , Seattle , Boston , Oklahoma City , Orange , Sacramento , South San Francisco , Salt Lake City

Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)

Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jan 21, 2013

Dissapointing

Account executive

Recommend

CEO approval

Business Outlook

Pros

There was free food and it was somewhat healthy, there is also beer for happy hour at the end of the day which is an incentive- for an immature employee distracted by bright, shiny things dangled in front of them

Cons

Awful pay, spread the sales team too thin by over-hiring, too much like a call center- going about it all wrong. First you start off in a group of up to 35 people and smaller groups are created. You train as one large group by watching presentations, then when you get on the phones it is strictly volume, not quality. This is where they go about it all wrong, they should focus on developing business and building client relationships to be taken more seriously.

1.0

Jan 20, 2013

Account Executive

Account executive

Recommend

CEO approval

Business Outlook

Pros

Young, good-looking crowd. Fully stocked kitchen. Casual dress attire.

Cons

They need to rename their title of "account executive" to "telemarketer." You aren't handling any accounts - all you do is call people nonstop all day! Territories completely matter. How am I going to sell advertising to a small Amish community in Pennsylvania versus someone who has Manhattan or Miami? Makes no sense. They are very strict with you having to be on the phones 3+ hours and making a certain number of appointments and pitches. It's ridiculous. They have a program that monitors how long you have been on the phones so even if its noon and you think you've been on the phones awhile, it could only turn out to be 40 mins in reality. Sales is tough and it's not for everyone, I suggest if you're just looking for a job DO NOT work here. If you're looking for a serious career in sales then do it. The nonstop cold calling, getting hung up on by rude people, being yelled at for not being on the phones more than 2 hours daily, is what ultimately made me quit. I haven't looked back and I'm much happier!

5.0

Jan 18, 2013

Great entry level sales role

Account executive

Recommend

CEO approval

Business Outlook

Pros

- Amazing product - Great people. I honestly look forward to coming to work to see my colleagues. - Great good training. - Fun perks like a snack kitchen, a gym subsidy, and team offsites. (AT&T Park?!) - You can make a ton of money on commission if you are good at the job. - All promotions are 100% merit based. If you do will, you will be promoted, if you don't, you won't. Simple and fair. - You are not expected or encouraged to work crazy hours. Everyone works hard all day from 8-5 but this job does not involve crazy hours. - Casual dress.

Cons

- It's a sales job that you have to try at to be good at. This is not a job you can just show up for and succeed with. You have to put in 100% every day. Cold calling isn't easy and it isn't for everyone.

Viewing 5926 - 5928 of 5,980 Reviews

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Yelp

Yelp reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dissapointing

Account Executive

Great entry level sales role

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