*This is a telemarketing position, not an Account Executive position. You are making 80+ phone calls, talking for 3.5-4 hours of actual talk time, setting 5+ appointments, and pitching 2-4 businesses a day. You're not doing anything else. This classifies as a telemarketer, I'm sorry! When someone leaves their job for this "opportunity" it should be made very clear. If you don't do the previously mentioned metrics then you are made to feel like a failure. Sometimes you just may be on the phone with a really good lead who might take longer to talk then others! It happens! Although there are some good managers here, most are poorly trained and this is their ONLY experience with ad sales for the most part. You read straight from a script and management doesn't like when you ask why you are being told to say something. They barge your calls and will tell you what to say even if it's not how you prefer to talk to someone. You feel like your job is very fragile here and fear you may be fired if you're having a bad week/month. In few months of employment here, I've witnessed about 5-10 people get fired or quit.
*Another thing that was bothersome was the lack of diversity here. With a New York office employing a lot of people, this shouldn't be an issue. They talk about the "culture" of Yelp all the time. This culture is a mixture if mostly white, young, hipsters. HR even made a few comments how we are a company of mostly young people so that's why the benefits are so good. Being in my mid to late 20s I should NOT feel like an old soul here! Why not add some diversity into this mix? It would only benefit the company to have different people with different life experiences.
