Yelp User Operations Associate reviews

3.1

94% would recommend to a friend

(21 total reviews)
avatar

Jeremy Stoppelman

99% approve of CEO

User Operations Associate employees have rated Yelp with 3.1 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most User Operations Associate professionals have a good working experience there. Yelp is rated in line with the average (within 1 standard deviation) by User Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

21 reviews
1.0
Jun 19, 2023

Pay is horrible

Recommend
CEO approval
Business Outlook

Pros

Good benefits and supportive management

Cons

Pay is horrible and way below the market. No pay adjustment for inflation.

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Yelp Response
3y
We appreciate your feedback. While we are so glad that you feel supported by your leaders in your role, we are sorry to hear that your overall experience isn't what you had hoped for. At Yelp, we strive to offer world-class benefits to our employees with a compensation package that is focused on so much more than just a paycheck. This package includes things like stock incentives, cash bonuses, 401(k) matching, wellness reimbursements, work from home reimbursements, mental health and wellness services, and employer-paid insurance, to name a few. All told, our compensation package is very competitive in all of our markets and is based on what our employees value most - total rewards. If you have any questions or concerns, we encourage you to have open conversations with your manager. They are here to help you succeed!
3.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule from 7am-10am clock in

Cons

No room for growth, people here at pretty comfortable Pay is low We express our frustration with pay compared to market rate and they have promised to handle it but to no avail

2.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Great teammates that were fun to work with.

Cons

Had to hit a weekly quota No way to get promoted based on performance unless you worked in position for several years.

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Yelp Response
4y
We appreciate your feedback! We are glad to hear that you enjoyed working with your teammates. Our people truly make Yelp such an awesome place to work, and it's great that you had strong relationships with your colleagues! However, we are sorry to hear that you didn't see a clear path to growth in your role. A lot of folks find solid opportunities to create long-term careers here, and we support that growth with ongoing training and development along the way. We have many amazing opportunities at Yelp and encourage our employees to pursue what they are most passionate about doing! We appreciate your hard work and wish you the best of luck in your next role.
Viewing 4 - 6 of 21 Reviews

Glassdoor has 6,233 Yelp reviews submitted anonymously by Yelp employees. Read employee reviews and ratings on Glassdoor to decide if Yelp is right for you.