Yotpo reviews

As a former Sr. Account Executive, I observed hundreds to thousands of dollars worth of merchant losses, caused by Yotpo's team violations and internal pressure of coordinating dozens of customer accounts, poor infrastructure with no proper maintenance, and patched architecture, and plenty of data safety risks. No one wants to admit it internally and face the truth. I was laid off and had to recover for months from the pace, from the uncertainty, from the toxic culture, and from not being able to do anything for my clients because, for a lot of time, Yotpo's apps didn't even work. We had some resources and training, which had not much to do with what Yotpo really offered. I'm so glad I left this behind but I know some of the former merchants that are still on this product had some serious issues caused by Yotpo, and there was no willingness from the leadership to cover them whatsoever. Everything was shoved under the rug. A scary place.

The environment was unstable due to frequent leadership changes and team adjustments.