Zūm reviews

4.5

86% would recommend to a friend

(264 total reviews)

Ritu Narayan

88% approve of CEO

85% positive business outlook

Zūm has an employee rating of 4.5 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 28% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

264 reviews
1.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The ONE thing I can honestly say was good, were the very few genuinely good human beings to work with.

Cons

This company is build on a mountain of lies stemming from its owners and leaders who also treat many, except their favorites, with absolutely abhorrent behavior that would make any lawyer quiver in their loafers. Needless to say, the culture of "radical candor" that the CEO rambled on about for years is one of many lies because if anyone dared to be honest, they'd certainly be punished for it. They allow senior leaders to harass and bully employees to the point of tears, and if complaints are made, those employees will be fired. The biggest bullies are the founders themselves. You are expected to bleed for this company. Work/life balance does not exist unless you're apart of a coveted group, hence the favoritism, and if you don't work to those standards, with some employees quite literally having ended up in hospitals, you will be fired. Understaffed teams are expected to do the impossible. Raises and promotions are given to those who threaten to quit or are favored. There are no real growth opportunities other than to take on insurmountable responsibilities and stresses with the expectations of zero complaints and complacency. This is perhaps the worst and most unprofessional company anyone could ever work for. The ratings have certainly been paid for by an outside company as most companies do. Don't be fooled by what you see here or on their social media posts. All does not appear as it seems.

1.0
Nov 13, 2020

traumatizing experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work alongside intelligent people, but they usually get laid off or find better opportunities after a short tenure at Zum.

Cons

The founders are quick to make poor decisions without consulting their colleagues then leave it to the team to put out the fires and fix their mistakes. No transparency at all. The executives do not have a clear vision of what they want Zum to be and do not take safety as a priority. There have been shady practices done operationally to keep the business afloat. No training opportunities, no room for growth. The company received a round of funding, hired loads of temp workers to solve problems rather than fixing current processes or building new software.

1.0
Mar 4, 2020

Lost in Space

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food - nice office - views

Cons

Leadership never trusted themselves or their employee's. If you do not trust the people you put in places to make decisions and allow them to do their thing, then you are doomed. The atmosphere was very tense and non trusting. Reactive and secretive. Ideas were abundant ...but stifled. Innately the protectiveness of the idea of ZUM is so protected it had no chance to breath. Great People were dropped without care in the name of business.

Viewing 16 - 18 of 264 Reviews

Glassdoor has 275 Zūm reviews submitted anonymously by Zūm employees. Read employee reviews and ratings on Glassdoor to decide if Zūm is right for you.