Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Dec 6, 2018
Recommend
CEO approval
Business Outlook

Pros

- Pay level did not decrease as a result of the buyout unless I took a promotion. - I was not laid off as a result of the buyout.

Cons

- Promotion would have come with a pay cut. - Basic supplies such as paper towels and toilet paper were no longer supplied, neither for employees nor customers on-site. - Getting a raise was made to be basically impossible. - Zayo bought out another company shortly after, then transferred their support to us, told the new customers to call us, then told us about it a month later. - Zayo laid off half the people at the company immediately after the buyout without any plan of how to deal with the workload afterward. This caused many problems. They hired new staff slower than people were leaving. - No bonuses. - Healthcare options were more expensive and less extensive.

2.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

It was a job. Learned some things for sure.

Cons

No career advancement opportunity, some top management guys should not be in the position they are in. Don't know how to manage or provide appropriate feedback, tell a lot, rude, arrogant behavior. A lot of turnover for various reasons.

1.0
Jun 19, 2018

FP&A Manager

Recommend
CEO approval
Business Outlook

Pros

Telecom is a growing sector so despite consistent under-performance due to management incompetency, the company is positioned to grow.

Cons

Horrible company culture has developed over recent years with change in executive leadership. They deliberately terminate people before their RSU vesting periods, and come up with other excuses not to pay out bonus even when well deserved. If you value job security, working for people with integrity, being rewarded for working hard and being a part of a winning team then avoid this place. Advancement is generally awarded based on friendship as opposed to work product, the same goes for retention even after tenure. I worked here for 3 years and was terminated for "performance" while on 2 weeks PTO. I was given no severance and no real reason for which aspects of my performance were inadequate. I had received all positive performance reviews and was given multiple compensation increases during the prior year leading up to my termination. I am posting this in hopes that others will not fall into the same trap I did, these people cannot and should not be trusted.

Viewing 55 - 57 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.