Zayo reviews

3.5

61% would recommend to a friend

(1,286 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Nov 6, 2013
Recommend
CEO approval
Business Outlook

Pros

The people you work with make any assignment fun. There is always something new and exciting circulating within the organization. Zayo pays for college classes. A very supportive organization, everyone is always there to help when work becomes chaotic.

Cons

Time goes by a little too fast, cannot tell what you happened to October.....

4.0
Nov 1, 2013

Good experience

Recommend
CEO approval
Business Outlook

Pros

I had to reply, after seeing the extremely poor review posted below. I have to say that my experience has been very good with Zayo. I came from the large telecom down the turnpike, and in comparison, working at Zayo has been MUCH better. If you are familiar with said other telecom, the different would be night / day to Zayo. First, my manager is amazing. She is also a subject matter expert and if ever I have a question, all I have to do is ask. Yes there are overtime hours, HOWEVER the ability to work from home shows the progressive, forward thinking of Zayo management. Can you really complain about longer hours when you get to work in your sweat pants? Also, how many hours in a day do you spend commuting to your job? That is unpaid, wasted time, gas, wear and tear on your car, etc. I would much rather work at 45-50 hour week from home, than have to drive in the snow everyday to L3 or be forced to take PTO. Zayo trusts their employees but expects a lot, it's true. There is no arguing that. And yes, they know if you are working. My manager has the ability to run reports, metrics, remotely check your computer, internet history, see when you are online - everything. They know if you are working, period. But come on, again let me point out that not having to commute in the freezing subzero morning Colorado temperatures is wonderful and as long as they allow remote work I will be a faithful employee. I took a hit on benefits to work at Zayo and I don't regret it for a second. There is work / life balance just in the fact that remote work is even allowed. Plus, it saves the company a TON of money, which translates to shareholder savings and profits. Aetna saved like 80 million making most of their company remote. 80 million is a lot of money. All the cool kids are doing it for jobs where it's not necessary to be in the office every day. Plus, it cuts down on office politics. Love the lack of drama at Zayo.

Cons

The health plan offerings are not great compared to competitors and there is zero 401k match. They also recently cut one holiday for next year. So they are scaling back some benefits.

avatar
Zayo Response
12y
Thanks for the review. I checked on holiday comment -- sounds like this was an administrative mistake... day after Thanksgiving wasn't showing up... according to HR director, no holidays have been cut back.
1.0
Oct 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Great colleagues that feel they're in this together. Nice location above the 29th street mall with easy access to plenty of lunch options.

Cons

Poor leadership that doesn't value their employees. Carrot and stick mentality reigns. It feels like none of them have taken a leadership course. Churn and burn mentality (turn-over rate is very high). The only concern is meeting financial targets at all costs. Lack of proper benefits, including a 401k match. There's no work/ life balance. 70 hour weeks are frequent and no-one is concerned about how this might impact your life outside of Zayo. As other reviewers have commented, executives seem to be afraid of the CEO and are unwilling to take a stand. As others have noted, CEO has pushed for glassdoor reviews to offset the negative reviews that were in place when I first looked at the company. Unfortunately, trust the negative reviews in this case. Often times, employees are required to meet unreasonable artificial deadlines. I say artificial, because by the time the target is met, employees find out that the target date was actually several weeks out, or the work was completely unnecessary. Many employees are sticking around in the hopes that their common units become liquid or they're looking to find another job elsewhere. I'm in the latter category.

Viewing 1204 - 1206 of 1,286 Reviews

Glassdoor has 1,381 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.