Zayo reviews

3.5

61% would recommend to a friend

(1,285 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

1. No politics. 2. Good overall goal alignment (equity value creation focus). 3. Strong senior leadership. 4. Extremely results focused and strong work ethic. 5. Bottom line orientation & business acumen. 6. High value on execution. 7. Get it done mindset. 8. Open, honest, clear communication. 9. Objective clarity. 10. Salesforce is a great tool. 11. Quarterly bonus program. 12. Employee equity program. 13. Competitive benefits.

Cons

1. Although the work/life balance works for me and not a con, it may not be for everyone. If you come on board, you need to be prepared to long week day and some weekend hours.

4.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Working from home is the biggest pro for me as a single mom. This is a place where anyone can succeed that works hard, is motivated and constantly learns more to get ahead. Because the group I work for is so small, close relationships are developed with even upper management so communication is good and I feel heard when I have suggestions. I really enjoy working for Zayo, especially coming from a very rigid, micromanaged corporate environment.

Cons

The pay is slightly lower than the same position with other local companies. End of month, and especially end of quarter, is a mad dash to get orders submitted and completed. Long hours are necessary to get the work done. Something I have also noticed is that employees sometimes speak to each other in an unprofessional way when there are disagreements.

3.0
Jun 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The chance to work with some of the more talented, motivated, and intelligent individuals is an enormously positive factor that should not be overlooked or taken for granted. General confidence in executive leadership as many are Industry veterans from times when the telecommunications industry was nothing like the landscape today. Desire to be different from the rest, to be more flexible from the rest, and all the while retain a focus on the overriding business objectives. Keeping SaaS (software-as-a-service) at the core of the business systems is an excellent way to consolidate business intelligence, other resources, IT support, and licensing over the long-haul. The entrepreneurial spirit is alive and well in a company with over $1B in receipts. And by entrepreneurial, I am referring to the expected completion of tasks outside the job description, long hours, and true dedication to the objectives of the business.

Cons

Everything is a report, dashboard, or deck. More time is spent in the production of the report than the actionable intelligence yielded from it. The (paying) customer doesn't seem to know best. For a non-commissioned, non-sales team member of the workforce, the bonus structure comes off as a highly effective recruitment device, but is difficult to comprehend for folks not tied directly into organizational sales targets day-to-day. (Also one of my pro's) The reliance on one central tool set, namely SFDC, can have creative and employment (i.e. no experience, training) restrictions. The executive team (rightfully) reports to the CEO; however, the executive team often contradicts actionable intelligence presented by their direct reports just minutes earlier, just to appease the CEO.

Viewing 1237 - 1239 of 1,285 Reviews

Glassdoor has 1,380 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.