Zelis reviews

3.4

55% would recommend to a friend

(447 total reviews)
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Amanda Eisel

79% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.4 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews
3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong benefits package, including good health insurance and a solid bonus plan. The team itself is a highlight — great coworkers who are easy to work with. Leadership is also actively working to improve internal systems and workflows, which shows a commitment to ongoing improvement.

Cons

The work environment can feel chaotic and fast-paced at times, with testing environments that are often unstable. Ownership of certain tasks or systems isn't always clearly defined, and documentation tends to lag behind, making it harder to stay aligned.

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Zelis Response
1w
We appreciate your recognition of the efforts our leaders are making to improve systems and processes as we continue to grow. We also understand that growth can sometimes bring challenges, including evolving workflows, documentation, and system stability. Your feedback is valuable and aligns with areas where we're actively focused on driving improvements. Thank you again for your contributions and for sharing your perspective.
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Glassdoor has 463 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.