Zelis reviews

3.4

55% would recommend to a friend

(447 total reviews)
avatar

Amanda Eisel

79% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.4 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews
3.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy the people I work with and my manager is very competent. Pay is pretty good and benefits are good.

Cons

Tech stack is very outdated in some places. Company seems very slow to adopt new technology and perform modernization upgrades. AI tool use is encouraged, but other software/hardware resources are outdated.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, generous PTO

Cons

• Excessive management layers: There are too many layers of management, many of which seem focused on self-preservation rather than supporting the team. This creates unnecessary bureaucracy, leaving employees bogged down with low-value tasks and corporate checkboxes instead of meaningful work. • Outdated technology and resistance to innovation: The tech stack is significantly outdated, and there is a clear resistance to adopting modern solutions. For example, I was penalized for incorporating AI into development work, despite other teams being encouraged to use tools like ChatGPT for less impactful tasks. Opportunities to implement cost-saving, AI-driven solutions were dismissed without proper consideration. • Unsustainable expectations for advancement: Promotions appear to be reserved only for top performers who are willing to prioritize work above all else. The expectation to “eat, sleep, and breathe” the job creates an unhealthy work-life balance and limits growth opportunities for otherwise strong contributors.

Viewing 13 - 15 of 447 Reviews

Glassdoor has 463 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.