Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 35 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 21 reviews)); "Also you can work from home which is a big plus." ((in 11 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 17 reviews)); "lack of leadership; no work" ((in 16 reviews)); "Pay was low Very busy" ((in 12 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Elizabeth , Saint Pete , Kansas City , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(450 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

450 reviews

1.0

Mar 5, 2025

IT Talent should avoid

Tech support

Recommend

CEO approval

Business Outlook

Pros

Pay and Benefits are at or above the area for this type of role.

Cons

IT teams are overworked and understaffed. Systems compromised on multiple occasions while there. IT leadership not local and very dismissive of reports of issues in infrastructure.

Zelis Response

1y

First off, thank you for taking the time to write about your experience at Zelis. Zelis has invested strategically in our IT infrastructure and teams to support the growing needs of our company and clients. We recognize the importance of ensuring our teams feel supported and well-resourced. We appreciate your time with Zelis and wish you the best in your future endeavors.

4.0

Feb 26, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zelis is a great place to work! My team is great to work with. The compensation is very competitive, the executive leadership is fantastic, and the growth of the company has been tremendous.

Cons

Middle management is hit or miss depending on which team you’re in.

Zelis Response

1y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

3.0

Feb 25, 2025

Overall just okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance and remote work.

Cons

They will change your job or title without your consent. Outsourcing.

Zelis Response

1y

Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! If you’d like to discuss any concerns you may have further, please feel free to reach out to us directly.

Viewing 307 - 309 of 450 Reviews

Jobs at Zelis

Administrative Coordinator

Client Data Specialist

Client Support Specialist

Strategic Client Executive - RHP

Zelis

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IT Talent should avoid

Great place to work!

Overall just okay

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