Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 32 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 19 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 18 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No one knows what anyone is doing, you have to know someone to be someone, and there is little to no growth opportunities." ((in 4 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.4

55% would recommend to a friend

(447 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.4 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

447 reviews

1.0

Dec 29, 2025

Toxic up or out culture mentality.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fanatical cult like structure expecting obedience

Cons

They don’t want transparency—they want compliance. A torrent of Z branding sludge—slogans, alliteration, and manufactured optimism—pushed by ideological true believers who worship “forward thinking” yet instinctively smother any idea that wasn’t pre-approved by the hive mind. The C-suite is a hall of mirrors: polished, evasive, and fundamentally hollow. Leadership is cosplay. Disagreement is treated as heresy, and questioning incompetence is a career-ending offense. Promise training. Accept disclosed skill gaps. Preach empathy. Then terminate them while showing evidence for remediation. Empathy is a performance. Agile is a shield. Challenge nothing. Fix nothing. Say the words. Buy the tools. Blame the people. This isn’t failure—it’s design.

Zelis Response

5mo

Thanks for taking the time to share your perspective. As your experience differs from the majority of Zelis associates, you’re encouraged to share concerns directly with the Zelis People & Culture team and/or through the associate engagement survey.

4.0

Dec 16, 2025

Good

Sr.cloud. engineer

Recommend

CEO approval

Business Outlook

Pros

has good work life balance

Cons

no major cons as of now

Zelis Response

6mo

We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being. Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it.

3.0

Dec 13, 2025

Great Coworkers-New Leadership causes mayhem

Client policy analyst

Recommend

CEO approval

Business Outlook

Pros

Pay, Coworkers, Managers, Flex PTO (Not Unlimited)

Cons

Finger pointing and gotcha moments. AI and India are taking over and if you don't perform your going to be out. No career opportunities.

Zelis Response

6mo

At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. We provide a number of learning programs to support our associates as well as provide career pathing and opportunities to grow. We encourage our associates to be proactive about their career at Zelis, explore our open roles and create a plan to seize the opportunities available at Zelis. Please reach out to your manager to discuss your personal or career aspirations and how Zelis can support you. That being said, thank you for sharing your feedback with us here on Glassdoor - we value every voice.

Viewing 31 - 33 of 447 Reviews

Jobs at Zelis

Warehouse/Material Handler - AZ - 1st & 2nd Shift

AI Security Architect

Client Data Specialist

Solution Advisor - Pre-Sales, Out of Network and No Surprises Act

Zelis

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Toxic up or out culture mentality.

Good

Great Coworkers-New Leadership causes mayhem

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