Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 29 reviews)); "Benefits are good." ((in 19 reviews)); "Unlimited PTO" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 16 reviews)); "Pay was low Very busy" ((in 13 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No training for months, no guidance, no team" ((in 9 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

2.0

Oct 27, 2019

Executive letdown

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room to move within company, likes to promote internally. Some perks like catered month end lunch, 3 o'clock summer fridays

Cons

Little communication from executive team regarding company changes. Recent merger was communicated to employees via a very uninformative town hall and vague email blast. Company continues to acquire other companies without gaining staff to support workload. Employees are on overload with no plans to address the problem.

Zelis Response

6y

Thank you for your feedback and perspectives. We communicate company changes in a variety of ways. Our recent town hall was a quick welcome celebration, thank you to all associates and complemented our formal press release. We expect leaders and associates are speaking on a regular basis. Regarding your advice to management, we encourage you to share your specific suggestions with your Zelis senior leader or People Operations business partner.

5.0

Oct 25, 2019

In it for the long haul...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working at Zelis. The environment is open, friendly and encouraging. I started with this company after a 33 year career in retail, knowing virtually nothing about health care. The training at that time was a little overwhelming, but I was able to learn and keep learning! This company nurtures ideas and encourages people to think outside the box and recognizes the innovators, giving credit where credit is due. The 'family' vibe is amazing and the associates do care about each other-it is very refreshing!

Cons

Because we are growing so quickly, it sometimes seems as if we can't get out of our own way. Change is usually a slow process and sometimes that is a frustration, but you just need to keep at it.

Zelis Response

6y

Thank you for sharing your career journey and accomplishments. We are inspired by your authenticity, compassion and thoughtful review. We look forward to working together through the changes and overcoming challenges. Celebrating our individual strengths, getting to know our associates even better and empowering others is important as we continue to grow.

4.0

Oct 25, 2019

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone has been great and approachable. I enjoy working at Zelis.

Cons

Growing fast which translates to low capacity

Zelis Response

6y

Thank you for your feedback. It is great to hear you enjoy working at Zelis. We are fast paced; our growth is exciting and grateful to be purpose driven. Balancing capacity to innovate for example, is something we hope managers and associates will find some time to do.

Viewing 343 - 345 of 448 Reviews

Jobs at Zelis

Care Concierge

Texas

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Associate Relations Partner

Director, Payer Client Operations

Strategic Client Executive - RHP

Director, Accounts Receivable

Zelis

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