Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 32 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 19 reviews)); "Good pay, work with intelligent people" ((in 12 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 18 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "No one knows what anyone is doing, you have to know someone to be someone, and there is little to no growth opportunities." ((in 4 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(447 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

447 reviews

3.0

Nov 12, 2025

Company is losing its culture

Client support specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home is great but there is going to be a strong push to RTO. IF you get a good manager you feel heard. Company culture IS great currently. You will learn a lot from this role if you rise to the opportunities don't slack off.

Cons

While the culture is good. The writing is on the wall that it's quickly going away in the name of profit for the company that you will never benefit from in this role although you are the one making that money. C-suite is doing everything it can to get rid of this role in the US. The clients are not afraid to rip you apart(normal for CS positions) BUT Zelis is going to keep increasing your workload with corporate slop policies from new managerial hires outside of the company.

Zelis Response

6mo

Thank you for sharing your perspective. Maintaining our culture and attention on IMPACT Values is a priority as the company continues to grow. We regularly review workloads and policies and encourage current associates to share concerns with the Zelis People & Culture team. Please continue to share your ideas and perspectives through our associate engagement survey which management reviews closely and uses to inform future workplace strategies and investments.

2.0

Nov 11, 2025

Becoming cheap and miser day by day

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good in flexibility and hybrid culture

Cons

No recognitions for the deserved Play politics Not good in work life balance Serve food but not good quality. Worst administration department.

Zelis Response

7mo

We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. We’re disappointed to learn that you feel your experience is not representative of this. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly.

4.0

Nov 10, 2025

Good work-life balance

Cloud architect

Recommend

CEO approval

Business Outlook

Pros

Work-life balance Employee engage activities Pay structure AI initiatives

Cons

Few times feel like micromanagement from SLT

Viewing 37 - 39 of 447 Reviews

Jobs at Zelis

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Client Data Specialist

Utah

View job

AI Security Architect

Client Support Specialist

Zelis

Zelis reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company is losing its culture

Becoming cheap and miser day by day

Good work-life balance

Jobs at Zelis

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