Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 28 reviews)); "Benefits are good." ((in 26 reviews)); "GOOD BENEFITS, EXCELLENT PAY, work from home advantage ,maybe?" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 17 reviews)); "Management is horrible." ((in 16 reviews)); "Pay was low Very busy" ((in 11 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Upper management is dishonest." ((in 10 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Elizabeth , Saint Pete , Kansas City , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(450 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

450 reviews

4.0

Aug 9, 2023

Since our new CEO Amana Eisel, it’s only improved

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, even better people. Flexibility, understanding and compassion. This will depend on your manager as well. Most people are awesome and share these values. But every place has its bad apples

Cons

Growing super fast. Sometimes our systems and hiring can’t keep up. Lots of red tape to get things done. Something may need to go through 5 departments before it’s approved.

Zelis Response

2y

Thank you for sharing your positive experience at Zelis here on Glassdoor. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

1.0

Dec 6, 2022

Look elsewhere if you have an ounce of talent

Vp infrastructure

Recommend

CEO approval

Business Outlook

Pros

Work from home so you don't have look at your incompetent boss in IT Infrastructure.

Cons

Mostly immature leadership with Woke Agenda. CTO is a joke and demands loyalty, but eliminates any who oppose his direction. IT leadership members are not qualified for the jobs and are all linked back to the CTO. Large investment in India operations in IT that are going to replace positions in the US.

1.0

Jul 2, 2022

Wack

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. No pros at all

Cons

Wack. It is a wack place

Viewing 136 - 138 of 450 Reviews

Jobs at Zelis

Director, Payee Services

Administrative Coordinator

Client Service Specialist

Strategic Operations Manager

Customer Service Specialist

Zelis

Zelis reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Since our new CEO Amana Eisel, it’s only improved

Look elsewhere if you have an ounce of talent

Wack

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