Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Zelis?

54% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 35 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 21 reviews)); "Working with wonderful people, Work from home." ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 17 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 11 reviews)); "In 10 months on the job these managers have made things horrendous." ((in 9 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

54% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews

1.0

May 23, 2023

Worst place to work

Sales

Recommend

CEO approval

Business Outlook

Pros

There's nothing positive to report

Cons

Commission has been robbed from us Management is so poor and unethical it's laughable No concern for employees well being Used to have great leadership but they all left at the same time, now we have people that are incapable and unwilling to learn

Zelis Response

3y

Thank you for sharing your comments with us on Glassdoor. We value every voice and every idea and are constantly improving the associate experience. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly at PeopleandCulture@Zelis.com.

2.0

May 10, 2023

Not the best

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Co workers are always willing to help out.

Cons

Low pay Supervisors taking credit for things they don't have a part in Hard to grow Limited training

Zelis Response

3y

Thank you for your feedback on Zelis. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. If you have specific questions or concerns, please feel free to reach out to us directly at Peopleandculture@zelis.com.

2.0

Apr 13, 2023

Oon

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

You can work Remote i guess

Cons

They take advantage of you

Zelis Response

3y

Thank you for taking the time to provide feedback – we take all of our comments seriously and we truly appreciate it. We continue to examine the needs of our workforce and initiate feedback loops to discuss associate concerns and possible areas of improvement. If you have specific concerns or questions, please feel free to reach out to us directly at PeopleandCulture@Zelis.com. We are all ears.

Viewing 184 - 186 of 448 Reviews

Jobs at Zelis

Care Concierge

Texas

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Strategic Client Executive - RHP

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Director, Accounts Receivable

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