Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Zelis?

54% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 31 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 25 reviews)); "Good pay, work with intelligent people" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 20 reviews)); "lack of leadership; no work" ((in 18 reviews)); "Upper management is dishonest." ((in 10 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 9 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 9 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

54% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

5.0

Jan 27, 2023

review to zelis

Data entry specialist

Recommend

CEO approval

Business Outlook

Pros

Easy to navigate Strong interface Good data-driven insights

Cons

Slow and manual process for payments to be uploaded into the system Sluggish provider search

Zelis Response

3y

Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it! Thank you for the feedback! We are constantly trying to remove barriers from our work and improve our technology to make it easier for our associates. Thank you for all that you do at Zelis!

1.0

Jan 24, 2023

Horrible place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No pros at all just horrible

Cons

Everything. Just overall horrible place to work with very low pay

Zelis Response

3y

Thank you for your feedback on compensation at Zelis. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. If you have specific questions or concerns, please feel free to reach out to us directly at PeopleandCulture@Zelis.com

5.0

Jan 23, 2023

Awesome company to work for

Director market insights

Recommend

CEO approval

Business Outlook

Pros

Great culture, management genuinely want you to succeed and gives you the freedom to perform.

Cons

Can not think of any.

Zelis Response

3y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion Collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

Viewing 196 - 198 of 448 Reviews

Jobs at Zelis

Digital Experience Product Manager

Strategic Client Executive - RHP

Client Support Specialist

Strategic Operations Manager

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