Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Zelis?

54% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 29 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 17 reviews)); "Good pay, work with intelligent people" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 17 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 10 reviews)); "In 10 months on the job these managers have made things horrendous." ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

54% would recommend to a friend

(448 total reviews)

Amanda Eisel

78% approve of CEO

62% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

2.9

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

2.0

Nov 14, 2022

Stay away

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get off at 3:00 every friday

Cons

The manager is terrible to work for

Zelis Response

3y

Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. If you would like to discuss your experiences further, please feel free to reach out to us directly at Peopleandculture@zelis.com.

5.0

Oct 28, 2022

Excellent teaming, strong positive culture

Director

Recommend

CEO approval

Business Outlook

Pros

The choice to join Zelis was the best leap I ever made. Even when work is tough, teams do work well together. Great pay, regularly new benefits, and perks. Associates recruit to bring their colleagues, friends, and family in - great referral incentive program too.

Cons

Should be able to cope with regular change: if you can't, this isn't the place for you. Problem-solving is expected - if you expect someone else to figure out solutions for you, this isn't the place for you.

Zelis Response

3y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

5.0

Oct 2, 2022

Amazing

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great leaders, great benefits and dynamic fun culture

Cons

This place is fast, not for low performance

Zelis Response

3y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.

Viewing 205 - 207 of 448 Reviews

Jobs at Zelis

Client Support Specialist

Senior Privileged Access Management Engineer

Senior Snowflake Architect (Platform & Administration)

Head of Enterprise Learning & Development

Zelis

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Excellent teaming, strong positive culture

Amazing

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