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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      54% would recommend to a friend

      (448 total reviews)
      avatar

      Amanda Eisel

      78% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      448 reviews
      4.0
      Aug 9, 2022

      Pretty Good With A High Workload

      Information technology specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      To make it clear, my department is rather insulated and keeps to itself. I have great managers that are hardworking and great at explaining things, along with being understanding and flexible. The remote option is great, and I received a sizeable performance raise after a really hard year. I feel very appreciated where I am! We have also switched to a flexible (unlimited) time off structure and have employer paid short term disability. Recently the higher ups have also been going ham on diversity with Business Resource Groups and especially Pride Month activities.

      Cons

      Most folks are too busy to train well, and the documentation can be difficult to understand. There is SO MUCH to know that it will easily take over a year for you to feel like you know anything at all about how things operate with the in-house software. I also frequently feel like there is a "one hand doesn't know what the other is doing" sort of atmosphere with the rest of the company. Workload is high - frequently I'm doing work outside of hours and rarely get a real lunch period.

      avatar
      Zelis Response
      3y
      Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. We are committed to building a more diverse, inclusive, and equitable organization with people that inspire one other to bring unique perspectives and experiences to work. In fact, our business resource groups (BRG) including Zelis Pride, Women of Zelis, Veterans of Zelis help provide open and safe forums for Zelots to come together and share lived experiences and speak up about critical topics. We strive to build a culture of advocacy and allyship and hope to encourage inclusion at all levels of our organization. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
      2.0
      Aug 4, 2022

      Decent Culture, Severely Underpaying

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Summer hours are year round which is nice -Opportunity to gain experience is also a plus

      Cons

      - HR and upper management will do everything except correct the pay structure. Even when brought comparative data they just ignore it while constantly spouting how much they care. Get your experience and get out.

      avatar
      Zelis Response
      3y
      Thank you for your feedback on compensation at Zelis. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. If you have specific questions or concerns, please feel free to reach out to us directly at PeopleandCulture@zelis.com.
      5.0
      Jul 30, 2022

      Excellent place to work, rapid growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In touch leadership Excellent senior leadership team Extremely smart people

      Cons

      Some silos remain, but teams working to address

      avatar
      Zelis Response
      3y
      Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
      Viewing 214 - 216 of 448 Reviews
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      ReviewsZelis reviews

      Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.