Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 28 reviews)); "Benefits are good." ((in 26 reviews)); "GOOD BENEFITS, EXCELLENT PAY, work from home advantage ,maybe?" ((in 13 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 17 reviews)); "Management is horrible." ((in 16 reviews)); "Pay was low Very busy" ((in 11 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Upper management is dishonest." ((in 10 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Elizabeth , Saint Pete , Kansas City , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.3

55% would recommend to a friend

(450 total reviews)

Amanda Eisel

79% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

450 reviews

4.0

Dec 10, 2025

n/a

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Diversity and work life balance

Cons

The company has yearly lay offs

Zelis Response

6mo

We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly. We appreciate you taking the time to share your concerns on Glassdoor - we take feedback very seriously to help us improve our associate experience.

1.0

Nov 9, 2025

This company sucks

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Vacation time that’s about it

Cons

Management you are expected to work like a machine

Zelis Response

7mo

We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. We’re disappointed to learn that you feel your experience is not representative of this. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly.

5.0

Oct 16, 2025

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits fits and perks

Cons

Not many I can think of

Zelis Response

7mo

At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. Thank you for your positive feedback on Glassdoor – we truly appreciate it! Thank you for all that you do at Zelis!

Viewing 289 - 291 of 450 Reviews

Jobs at Zelis

Care Concierge

Texas

View job

Client Data Specialist

Senior Manager, Infrastructure Operations

Florida

View job

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