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Zenith American Solutions

Engaged Employer

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)
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Kim Fiori

52% approve of CEO

33% positive business outlook

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews
1.0
Feb 28, 2014

Disorganized and inefficient.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a nice location in the financial district of San Francisco, a couple blocks from the water. The location is easily accessible via public transportation.

Cons

There is a division among the different departments and while there are amicable people that you might have interactions with, those you work directly with may or may not be pleasant. Favoritism is blatant and if your management doesn't like you, it doesn't matter how good you are your job, you'll have to suffer snappy attitudes and masked verbal abuse. (This in and of itself is an insult as it demonstrates that they think you're not competent enough to catch it.) Management has absolutely no qualms about treating their subordinates poorly. I have seen employees have breakdowns and cry at their desks or in the restrooms. There is no office moral or cohesion. If something is wrong, no one is trying to work together to solve the problems, but rather scrambling to point the finger. Management seems to strive to ensure there is no office moral. Inefficiency in all processes seem to be the theme. There is great resistance to change and progress. The disorganization of the company is incredible. The exorbitant amount of unnecessary paper waste is atrocious. The employee turn over rate is one of the worst I've ever seen. Personal safety in the office is questionable, which isn't right in any office job environment. Open hostility for no reason and people bringing weapons to work does not make a comfortable work environment. Union security allows for employees to simply maintain. As a third party management and administrative company, it's appalling to think that unions are paying these people to manage their healthcare plans, pensions, and other such funds. There are high discrepancies in the financial records. With such poor money management, it isn't a wonder why costs are so high to the average worker as costs accrue greatly due to the incompetence of this management group.

1.0
Jan 25, 2026

Poor Management

Recommend
CEO approval
Business Outlook

Pros

Co-workers were great to work with Work/Life balance was pretty good

Cons

Management was non-existent. Went months with out even seeing the Department Head. Air of unprofessionalism throughout the office sparked by management. Laid back is one thing but this was to the extreme. Compensation was very poor. More than half the job was essentially performing call center duties while still having to calculate and pay out numerous pensions.

2.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, Awesome Admin. Assistant and IT Department.

Cons

The onboarding process was largely self-directed, with minimal support or guidance. The employee handbook emphasized, in bold red text, the actions that could lead to termination—which immediately set a concerning tone. Although the company promoted certain values and a strong culture on paper, they weren’t reflected in practice. Training was also lacking, and I didn’t have the opportunity to fully learn the role before being reassigned to another project. Despite this, I was still expected to be proficient in the original position, which I had never truly performed. Additionally, there were consistent technical issues from day one that interfered with the speed of work.

Viewing 43 - 45 of 281 Reviews

Glassdoor has 291 Zenith American Solutions reviews submitted anonymously by Zenith American Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Zenith American Solutions is right for you.