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Zenith American Solutions

Engaged Employer

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)
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Kim Fiori

52% approve of CEO

33% positive business outlook

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews
3.0
Jul 8, 2016

Zenith-American Solutions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is common Health Benefits

Cons

Too much work for IT resources

1.0
Jul 1, 2016

...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money. It's a decent paycheck. it's not rocket science what you're doing. The hours are basic banker hours with holidays and all the nice trimmings.

Cons

All of the good comes with a bad and here it is: The office structure IS NOT Bottom-Up. it's Top-Down. When an employee makes an error they are quick to fire them. When a manager does, it gets swept under the rug. The gossiping is rampant. If you get caught up in it, play nice or get fired/quit. if you don't get caught up in it, become a social outcast who is watched and tracked of every mistake, until you get fired/quit. Just saying - i go to work to work, not play kids' games. And one more thing that's plagued this company to the point of sad ridicule: The trustees (clients) assume they OWN Zenith, so they pretty much waltz in and do whatever they want, and Zenith just lays down and takes it, to the point of detriment to the office itself. I'm pretty sure its stuff like this that probably helped contribute to the merger and further client loss. No training. The place can be cutthroat whether you play along or not. Sink or swim...you've got weights on your ankles, anyway.

4.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

This was an awesome place for me to work!! The environment was good, I loved the people I work with and the clients are awesome as well. This was my first time working in a call center, but the experience was awesome and one for the books! One of the things I really liked was the fact that our office was a team and if I ever needed help there was ALWAYS someone I could turn to. Also, my supervisors were a super team. Always supportive in all I did and whenever I needed help.

Cons

The only con is that there is no office in Salt Lake City, UT which is where I'm moving to :(

Viewing 247 - 249 of 281 Reviews

Glassdoor has 291 Zenith American Solutions reviews submitted anonymously by Zenith American Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Zenith American Solutions is right for you.