Does Zenith American Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Zenith American Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Zenith American Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zenith American Solutions?

45% of Zenith American Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zenith American Solutions 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Zenith American Solutions?

Customer Service Representative (14) , Supervisor (8) , Client Services Manager (7) , Pension Analyst (7) , Claims Processor (6) , Accounting (4) , Claims Examiner (4) , Client Services (4) , Senior Customer Service Representative (4) , Staff Accountant (4) , Account Manager (3) , Accountant (3) , Claims (3) , Claims Representative (3) , Customer Service Representative (CSR) (3)

What are the pros of working at Zenith American Solutions according to real employee reviews?

"Good benefits and truly enjoyed the people I worked with over 23 years." ((in 21 reviews)); "friendly people to work with" ((in 19 reviews)); "My coworkers are great and work just as hard." ((in 13 reviews)); "Awesome team, well known company" ((in 4 reviews)); "If you want to work from home the IT department is a good place for that." ((in 4 reviews))

What are the cons of working at Zenith American Solutions according to real employee reviews?

"Poor management" ((in 32 reviews)); "There is no training and if your supervisor doesn’t like you they will make your life miserable." ((in 26 reviews)); "Heavy workload with low pay." ((in 12 reviews)); "Managers and associates bad mouth each other." ((in 11 reviews)); "Bad management, favoritism, back stabbing, gossip" ((in 9 reviews))

What are the top reviewed Zenith American Solutions locations?

San Francisco , Seattle , Las Vegas , Bothell , Alameda , Pittsburgh , Tampa , Oak Brook , Minneapolis , Wallingford , Spokane , Earth City , Indianapolis , Tualatin , Dallas , Houston , Columbia , Oxon Hill , Mendota Heights , Mokena , Washington , Covina , Sparks Glencoe , Englewood Cliffs , Chicago , Saint Louis , Phoenix , Troy , Oklahoma City , Durham

Zenith American Solutions reviews

2.9

45% would recommend to a friend

(281 total reviews)

Kim Fiori

52% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (281 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zenith American Solutions has an employee rating of 2.9 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Zenith American Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

281 reviews

5.0

Feb 20, 2017

Health Claims Services Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked with this company when they were called Zenith Administrators for over 9 years. They were proactive, had integrity and truly cared about their employees right along with their customers. They involved staff in problem solving, which usually meant the problem got solved. Best company for which I worked during my career.

Cons

The typical issues companies face but, the difference was, they took them seriously and did everything possible to solve them.

3.0

Feb 7, 2017

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great schedule when you have small kids.

Cons

No room for progression within this location

4.0

Feb 28, 2016

Pension

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

very hands on with clients

Cons

need more reference information on hand

Viewing 268 - 270 of 281 Reviews

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Jobs at Zenith American Solutions

Customer Care Advocate, Sr.

Customer Care Advocate

Client Services Assistant