Zillow reviews

3.4

53% would recommend to a friend

(569 total reviews)
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Jeremy Wacksman

55% approve of CEO

47% positive business outlook

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569 reviews

Reviews about "Compensation"

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5.0
Jun 2, 2019

Loan Officer

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Free sodas and snacks plus coffee machines filled with Starbucks coffee for espresso and such. Gym, serve yourself store, free lunch on the regular, having beers at the desk every now and again is okay. Performance contests, camaraderie, and a good culture. The culture shift will take some time, but it’s a refreshing culture compared to my last few jobs. Zillow is very open to giving insight to “the little people” regarding things that no other company does in my experience. They share updates on progress and special projects that I don’t think many other companies do. It’s nice to get the kind of communication from the top that we get. Really makes you feel like your work matters because of a shared vision and goals. Forward thinking company that strives for acceptance and inclusion. New benefits seem to be very good. Rolling out this and next month. First peek seems good. Lots of change since being bought by Zillow, this is a pro and a con but mostly a pro. They have completely revamped the training and put forth a lot of resources for newbies. Apparently you were thrown into the fire before and that’s definitely not how it feels now. Still a work in progress but it’s definitely progress. Pay is still being worked out through transitioning the old pay scale vs the new pay scale. New includes a larger base and then unit based commission. Looks great, but I don’t think anyone is positioned yet to come close to hit the higher end of the structure. That will take some more progress, but it’s a work in progress for sure. There’s new tech and man power coming down the pipe to support the ambitious pay scale. Probably won’t be here as soon as I’d like but I feel like working through the changes will pay off for those that stick around. It doesn’t seem realistic to hit the top end of the scale currently. I trust that the coming changes will change that. We shall see.

Cons

Change. It’s never easy to deal with change, but you can tell the end goal is going to be good. I’m in a unique position to have seen the old vs the new. I understand why the old are afraid of the new and both sides have great arguments, but the new is going to win so it’s probably best to acclimate to the change or move on. There’s plenty of places doing it the old way. If you come to ZHL from this year and forward than you’ll never know the difference. The other con is growing pains but it’s a work in progress and it’s happening at a pace that is as acceptable as it could be. This kind of stuff won’t happen overnight. It sucks but in the grand scheme of things. Really there’s not much cons at all. As a LO you need to work two 8pm shifts a week and 8 weekend hours a month. That might be a con for some, but to me it’s not because I can choose when those days happen. And if you want to be successful a 9-5 schedule isn’t going to work so that’s a con if that’s what you’re expecting but I don’t care about that. The flexibility in your schedule is more than enough to compensate for that.

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Zillow Response
7y
Thanks so much for your review. You're right that we're building a brand new organization here - with pretty much everything changing from leadership to culture, to tech, to pricing to employee benefits and much, much more. Thank you for your contributions to our change effort, your patience and flexibility as we evolve, and for helping us build the future of real estate! - Erin Lantz, VP & GM, Mortgages
4.0
May 21, 2019

Tough Job, Good pay

Recommend
CEO approval
Business Outlook

Pros

-Free food -Ability to make a lot of money -Good managers

Cons

-lack of flexibility, no working from home -dealing with crazy agents -lots of change - affects paycheck when theres nothing to sell

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Zillow Response
7y
Thank you for taking the time to write a review. We really appreciate your feedback. Glad to hear you have experienced good leadership and a solid financial opportunity in the Zillow Premier Agent business. We work hard to put together compelling and challenging financial opportunities for our sales team. The team is also working hard in the area of leadership development so we can continue to build a world class leadership team that delivers best in class experiences. Thank you for raising the flexibility concern. We very much believe the sales organization, the entire team for that matter, is served best in a collaborative, team-oriented environment. Being together, in office, building a business as a collective unit really fosters the environment we are trying to create. I am certainly open to feedback regarding how we can appropriately add some flexibility to that experience. Lastly, Zillow Group is a high growth organization and with that growth comes lots of change. It can be difficult at times, yes, but that is also what makes the challenge fun. If you have further feedback you wish to share, feel free to connect with me on Slack or pull me aside when I am in your office. Thank you again for the review. Steve Capezza - Vice President, Zillow Premier Agent Sales
1.0
May 13, 2019
Recommend
CEO approval
Business Outlook

Pros

High salary for the work being done.

Cons

Unpaid mandatory lunch Too many dudes in office(subjective) Not enough work to do! Non Apple computers Only 6 remote days per quarter , non negotable.

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Zillow Response
7y
I love the transparency that Glassdoor provides to both working and interviewing at our company, but we believe this review was meant for a different company, and although we appealed to Glassdoor directly, they would not remove this review. Almost every statement made in this review is untrue: we don't have Full Stack devs in NJ, we don't have a remote work policy (we believe the best work happens while collaborating in our offices), every developer has an Apple computer (except a handful of folks who love Linux), we don't have an "offseason", people need homes year-round, and finally, we are hiring right now because we have lots of exciting work to do (join us!). To the poster of this review, if you really did work for us and would like to discuss with me directly, please don't hesitate to contact me, -Matt Daimler mattd@zillow.com
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