Zillow reviews

3.4

55% would recommend to a friend

(2,504 total reviews)
avatar

Jeremy Wacksman

58% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Mar 2, 2026

Not so great anymore

Recommend
CEO approval
Business Outlook

Pros

Used to be a collaborative company where you can take calculated risks

Cons

Poor career advancement (based on optics - manager favoritism vs. actual performance)

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Zillow Response
3mo
We appreciate you being upfront with your feedback. Hearing where we can do better gives us real insight into how to keep improving the employee experience. Your perspective helps us grow, and we’re grateful you took the time to share it.
1.0
Feb 28, 2026

Agent marketing is going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CloudHQ is a plus. Being able to work from home makes a real difference day to day. It gives people more control over their schedules and is one of the strongest benefits of working here right now.

Cons

I’ve worked in Agent Marketing for a while, and since the new VP joined, the focus has shifted toward trying to operate like Amazon. Most of our time is now labeled as “strategy,” but in reality it means writing briefs, reviewing briefs, leaving comments on briefs, and submitting brief tickets. Meanwhile, the actual strategic work that drives results and serves agents gets pushed aside until we're scrambling to get ready for launch. Creative autonomy has also dropped off the cliff. Work is closely monitored, and anything outside the prescribed playbook is against the new rules. leadership is too far removed from the day to day to see that the experimentation they’re now banning were the very things that drove the impact they reference so often. Managers appear to be under pressure to strictly enforce new rules and don't seem to be open to differing opinions as they once were. Overall, the culture now seems more focused on optics and "do what I say" than on growth and impact. It has made it harder to focus on the kind of work that originally made this org feel energizing and exciting to be part of.

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Zillow Response
3mo
Thank you for sharing your review. It’s good to hear that Cloud HQ and remote flexibility have been meaningful positives for you. We understand that shifts in how work is structured and prioritized can affect how teams experience their roles. For current employees who want to share additional context or raise concerns, there are established internal channels available, including confidential options outlined on the company intranet. Thank you for taking the time to provide this feedback.
1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

I can think of zero pros for working at Zillow

Cons

Brand recognition doesn’t always reflect internal reality. In my experience, employees were treated like numbers rather than long-term investments. High performers were not immune to layoffs, and decisions appeared financially driven rather than performance-based. Transparency during periods of change was limited. I would strongly encourage candidates to carefully evaluate job stability before joining.

avatar
Zillow Response
3mo
We appreciate you sharing your candid perspective. We understand that periods of change and reorganization can have a significant impact on people’s experiences. While business decisions can be complex, we recognize the very real human impact behind them. Thank you for taking the time to share your feedback. If you’re open to continuing the conversation, we’d welcome the opportunity to learn more at careers@zillowgroup.com.
Viewing 40 - 42 of 2,504 Reviews

Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.