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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,509 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 2, 2026

      Zillow is Not A Good Company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer remote work . They also offer insurance. I was able to work remote while I was in law school to change professions so it was nice to be able to do homework during company time.

      Cons

      I think the quotas are unreasonable and the turnover speaks volumes about the culture. Also the HR representatives need to show up to the preparation meetings with prospects. I had referred a candidate and the hr representative cancelled and said she needs to take her kid to the park . This is very unprofessional

      avatar
      Zillow Response
      5mo
      Hearing feedback like this is difficult, but important. We recognize how strongly you feel about your experience, and we take concerns around expectations and culture seriously. While individual experiences can differ, it’s important for us to understand where trust and support may be breaking down. For current employees, there are established ways to raise concerns and share feedback, including confidential reporting options outlined on the company intranet.
      3.0
      Nov 3, 2025

      No job security

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of resources to learn. Training. Meet great people

      Cons

      No value as an employee. No loyalty. Cycle through employees like a revolving door.

      avatar
      Zillow Response
      5mo
      Thank you for your review. We hear you on the importance of clear, consistent communication. Creating transparency in a growing and evolving company takes work, and your feedback helps us understand where we can do better. Thanks for 'Turning on the Lights' to tell us what's working, and what still needs focus.
      1.0
      Sep 10, 2025

      Toxic Work Environment

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, decent benefits

      Cons

      Management tends to protect problematic employees instead of addressing long-standing behavioral issues. This can leave team members feeling unsupported when dealing with verbal abuse or toxic behavior. There’s a tendency to prioritize appearances for leadership rather than genuinely solving problems. Employees may feel pressured to provide positive ratings or feedback that don’t reflect reality, and performance management is sometimes used in a retaliatory way. Complaints raised to HR often seem to result in surface-level actions or cover-ups rather than addressing the root cause. Overall, trust and psychological safety are lacking, and accountability is inconsistent.

      avatar
      Zillow Response
      9mo
      It’s never easy to read feedback like this, but it’s necessary and we appreciate your honesty. Great management plays a huge role in the employee experience, and your review reminds us that consistency and support still need attention in some areas. If you're open to continuing the conversation, we’d value hearing more at careers@zillowgroup.com. Or, you may report your concern anonymously through AllVoices.
      Viewing 421 - 423 of 2,509 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.