Zillow reviews

3.4

52% would recommend to a friend

(568 total reviews)
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Jeremy Wacksman

55% approve of CEO

46% positive business outlook

Reviews by job title

568 reviews

Reviews about "Compensation"

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1.0
Jan 15, 2018

Welcome to crazy town!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office space, interesting guest speakers, good location, good pay. Lots of free food which helps since you put in the hours.

Cons

Company is run by a small group of people who have worked together for decades and are very set in their ways. Spencer Rascoff boasts that he hires people smarter than him, but in fact never listens to their ideas. Tactically driven company with no interest in strategy. The Zillow people love to mock companies they acquire and criticize the media.

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Zillow Response
8y
While it is great to read your positive comments I am concerned with your perception that leadership is not interested in strategy. We have multiple channels for employees, in any location and at any level, to directly submit ideas, feedback, and strategic ideas to the leadership team. I would like to speak with directly to better understand your experience and perspective- please reach out to me at dans@zillowgroup.com.
1.0
Dec 15, 2017

You are replaceable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Food (ie drinks, cereal, snacks). - Catered lunch twice a month at HQ but only to keep sales people hostage so they can bring in more revenue before the end of the month. -The people, but not everyone. It really depends on whether you have a good relationship with people and if you mutually respect and like each other.

Cons

- If you're an individual contributor at the company you are just a workhorse in upper management's eyes. Managers and leadership don't care about your well-being even though they say they do. They just want someone who is ambitious and eager to accomplish the task at hand but don't want someone too ambitious because then they'll feel threatened and the relationship will turn very sour. -As an individual contributor, your pay is terrible. Everyone complains about it but leadership doesn't do anything except say it's based on standard of living. - If you like the environment where you feel like a chicken with it's head cut off then this is the place for you. -If you like being told what to do, and be told, "you're empowered to speak up” but in actuality, no one cares what you have to say, because leaders already know what’s “right”, then this is the place for you. - If you’d rather discuss career development rather than actually be developed, then this will be the place for you. - It's extremely top down but again if you like that, then great. - Really think about this, and look at other companies’ glassdoor. Not often will you see leadership responding to EVERY review. But if you look at Zillow’s you’ll see that every review good or bad, has a comment. Doesn’t it make you wonder, does Zillow have something to hide and are they so concerned with their image that they need to have a rebuttal for every comment made, and why? Shouldn’t management be working to help their employees rather than spending their day reading reviews?

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Zillow Response
8y
Thanks for your review – it is unfortunate to hear how you feel. We respond to every review on Glassdoor because we learn from every review so we can continue to get better. It is hard to tell from your review whether you still at Zillow, but regardless I would love to connect and discuss your perspectives @ dans@zillowgroup.com. We work hard to ensure our pay practices are competitive to the local market and equitable across internal peers. We don’t view employees as replaceable and have multiple channels, both public and anonymous, to answer questions and hear concerns. Listening and engaging directly with our employees is one of our core values and we are proud of the direct and transparent dialog we have daily at Zillow. If you, or anyone reading this, would like learn more please reach out to me and I can share more.
3.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Wonderful benefits...that cannot be disputed. Gym reimbursement, incredible health/dental/vision coverage, generous PTO that is available for use immediately, really great coworkers, casual dress code.

Cons

LOTS of passive-aggressive behavior. I cannot speak for other departments, but mine most certainly strayed from the core values (especially Turn on the Lights and Act With Integrity). Sick time cannot be used without 48 hours notice, which defeat s the purpose of having it (you cannot plan when you get sick). Hardly any room for growth unless you want to work on commission in the sales department, which definitely isn't for everyone.

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Zillow Response
8y
Hi, I'm glad to hear you think ZG benefits are great. I agree with you on that front. I respectfully disagree that there is no room for growth, as we've had more than 50 Client Engagement Specialists get promotions or other roles with Zillow Group in the last year. In addition, more than half of our leads in Denver were promoted from within. As for the use of sick time, Zillow Group offers a very competitive and generous benefits package which includes paid time off and sick time. This allows employees to take planned and unplanned time out of the office. We do ask that employees give advanced noticed for any planned time off. Relative your comments about straying from our core values, I see our leaders work hard to live those values everyday, and challenge each other when they feel those values are in danger. If you have experience that doesn't match with this, I'd very much like to hear your specific feedback. Please reach out to me directly at jrg@zillowgroup.com so I can follow up. -JR Gast, VP Client Experience.
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