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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,509 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 16, 2021

      Exhausted

      Escrow assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, stock options, great opportunities to be in different peer groups for support

      Cons

      Working 12+ hours a day and still not enough time to keep up with all job tasks. Customers, outside real estate agents and lenders disappointed with level of professionalism. Management would rather point fingers at escrow staff instead of helping, we are supposed to be "better together " which is a company core value. No work life balance within our team.

      avatar
      Zillow Response
      4y
      This is Jim Weld, VP Title and Escrow. Thank you for the feedback. We are experiencing unique times right now in the company, so much rapid growth and pivotal changes. In turn, we sometimes have had more business than we can process. We are committed to remedying this and have recently put in plans to help address these issues. We discussed this in our all-hands meeting recently. We'll continue to communicate our plans, status, and progress. If you would like to take this discussion further please reach out to me. Thank you.
      3.0
      Jul 19, 2021

      Good work/life balance, but unequal pay

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent teammates. Management really seems to care about employee well-being and regularly go above and beyond in that department. Work is not stressful. Excellent work/life balance.

      Cons

      Wildly unequal pay between employees with identical job roles, e.g., one P4 engineer could be making $150k w/ $30k RSUs while another could be making $200k w/ $100k RSUs. Much higher pay for newer employees. Makes it seem like they're encouraging attrition?

      2.0
      Jul 15, 2021

      Good company, but undervalues their IT team

      It support specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their benefits and pay are amazing. You will make good money and be decently taken care of. They still have a startup mentality so everyone is apparently valuable.

      Cons

      They're growing too fast and are having to shake the start up mentality. The IT team is great but needed more people to manage the overwhelming amount of work. There are glaring issues that have been needing a fix for years and have been promised a fix. No fixes have happened and I doubt they'll come any time soon.

      avatar
      Zillow Response
      4y
      Thank you for sharing your experience with us. We care deeply about employees' career development and work hard to up-skill by providing training programs to our employees. We would love to hear more about your specific situation and help with the best way we could. If you'd like, please email me at tobyro@zillowgroup.com. - Senior Vice President, Information Technology
      Viewing 457 - 459 of 2,509 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.