Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Perfect balance of start-up culture with big-company respect for optimizing for longevity (great culture, work/life balance). Spencer is a great leader and inspires greatness in others. Market leader but doesn't act in the risk-averse way you might expect. Location can't be beat.

Cons

Rapidly growing and feeling growing pains of having to build better systems for communication and collaboration. (but this seems well-recognized and we're working on it)

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Zillow Response
8y
Thank you for your comments and your enthusiasm for Zillow Group and the great work and culture you are helping create. As we grow and reach various levels of success, we certainly need to be mindful of the need to invest in clear and consistent communication and not becoming complacent or afraid to take calculated risks. Hopefully you see our willingness and embracing of that challenge with the things we are doing on the business and supporting our great culture. Again, thanks for all you do to make Zillow Group successful and adding to our culture.
5.0
Apr 23, 2018
Recommend
CEO approval
Business Outlook

Pros

It’s beyond inspiring to see senior leadership in the trenches with front-line sales on a regular basis! After nearly a decade at a “slow, dumb” corporation, my role at Zillow has allowed me to realize the joy of exceeding the high expectations that I’ve always held for myself as a sales professional. Along with the numerous career milestones achieved, my wife and I welcomed our second son to this beautiful world last year. The accommodation and peace of mind we had through the life changing experience was more than we could ever ask for, and has allowed us to set a strong foundation for our family’s future. I look forward to many, many more “ZAnniversaries” with this brilliant organization, as we challenge each other to grow and evolve as professionals and contributing members of society.

Cons

Not a single negative experience in my first year of employment!

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Zillow Response
8y
Thank you for the great review. It is great to see that you are having such a positive experience here.
4.0
Mar 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits, great work/life balance, collaborative/innovative culture

Cons

Now that we're getting bigger (3,000+ employees) reorgs are happening in some departments (much like Microsoft), which can make your role vastly different than what you were hired for. This can make it hard to make a career path for yourself. In particular, I'd be wary of Brand Marketing. Two reorgs in the past 9 months and leadership is struggling to keep up morale.

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Zillow Response
8y
Thanks for the review, and glad you are enjoying the company overall. I agree: our culture, people and benefits are some of what makes Zillow Group great. You are right that our org, and our company has grown a ton – and re-orgs and role changes are sometimes a part of that. We try to involve the teams in planning the changes, and are always striving to get it right – but we aren’t perfect. I’d love to chat with you directly about your concerns – please feel free to reach out to me directly (Jeremy @ Zillowgroup) as I’d love to understand more what you are looking for in your career path and journey.
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Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.