Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
avatar

Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Mar 8, 2018

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

Great work life balance, great compensation, great opportunity to make as much as you want. Great work culture, amazing benefits....plus a lot more. I'm writing this review because I've worked in the Seattle sales office for a while now and shocked to read all the comments about have to work over 40 hours a week in order to make quota. Which is NOT TRUE!!! I think our quota's are more than reasonable and most decent worker in sales usually surpass their quota about 120% if not higher. If you feel like you need to work more than 40 hours in order to hit quota, you're probably not cut out for sales or this is not the right job for you. That's just being brutally honest. I've worked in sales for over 12 yrs for many different companies and Zillow is probably one of the best ones with low stress, great work life balance and still have potential to make a lot of money. Of course you have to work HARD though, I honesty work less than 40 hours a week and sales managers don't mind. As long as you keep your numbers up and hit quota which is very achievable you get full autonomy and if you want to leave a little early on a Friday its totally OK!

Cons

Can't think of anything, keep up the good work!

avatar
Zillow Response
8y
Thank you for your great review. I think you are spot on highlighting the work/life balance and opportunity we provide here at Zillow Group. If you have any other feedback you'd like to share, feel free to let me know. Thanks again! Chris Lowe Senior Director - Premier Agent Sales, Seattle
3.0
Feb 6, 2018

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location and benefits. It can be a fun atmosphere but successful sales staff rarely are able to participate in the events. Too busy trying to hit quota to enjoy "Z-Life".

Cons

It seems that you must be a male to be promoted, regardless of experience or production. Very little work/life balance in sales positions. I worked a ridiculous amount of overtime without receiving compensation because it was necessary and encouraged.

avatar
Zillow Response
8y
Thanks for your review. While hitting targets is challenging we have number of resources and tools to help our sales team be successful. We also have a number of processes to catch bias in the hiring, promotion, and compensation practices of the company. I am concerned with your comments regarding overtime. We have clear policies against working unpaid overtime, and if you were asked to work overtime we want to be sure you were properly compensated. Please reach out to me at dans@zillowgroup.com and I will look into any of the concerns that you mentioned.
4.0
Jan 11, 2018

Walk the walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, CEO truly embodies the best of any I have seen or worked for, a company that truly cares about who you are as a whole person.

Cons

If you don’t make your manager look good then you aren’t getting them to care about you. Unfortunately, lip service is all too often paid by some managers to the core values. Too often they are weaponized by management to employees for mistakes.

avatar
Zillow Response
8y
Thanks for sharing your concerns. Making sure our managers are living our core values and supporting their teams is our top priority. We have a number of ways that we articulate the role and responsibilities of managers, measure their effectiveness, and support teams that are struggling. We also need your help to understand where we aren’t meeting your needs. Please reach to me directly at dans@zillowgroup.com so I can better understand your experience and how we can help.
Viewing 481 - 483 of 2,510 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.