Zillow reviews

3.4

53% would recommend to a friend

(2,515 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Clock in/Clock Out as you please.... the only upside to the job.

Cons

They make you work seven days a week. They force you to get all of your work done within just 40 hours and give you a very tough time getting any overtime approved. They promise you “flexible schedules/make your own schedule” yet they insist that you work mornings, nights and weekends “to make it in this business.” They yell at you (very loudly) constantly and treat you like an idiot. Rushed training that is not organized at all. Team Leads (aka managers) are more concerned about their own productivity than helping the team members that they manage. Not a professional work environment at all. Very “click-ish” environment. Bottom line, they don’t care about the individuals working there at all... all they care about is how much money you’re making for them.

5.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

In addition to the usual tech company perks (free drinks/snacks, happy hours, free public transit, etc.), Zillow has an unparalleled commitment to work-life balance. Management invests in employees through competitive compensation, benefits, career and technical development, diversity and inclusion, and an ability to transfer internally between roles and even job groups.

Cons

I have no real complaints. My only concern is that as the company grows beyond the point where institutional knowledge is scalable, there may be technical and cultural debt that prohibits growth and flexibility. However, I have confidence that management will try to proactively address this before it becomes a major problem.

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Zillow Response
7y
Thank you for your comments and for being a member of the team with a great outlook and attitude for positive change. We will certainly have challenges as we continue to scale our product, services and teams, but we are investing in our employees, managers at all levels and know that we investing in our technology and culture is something we must continue to do to be successful. I encourage you to engage in these conversations as we discuss investing in paying down tech debt and scaling key products. I won't tolerate any retaliation for feedback and concerns voiced by our employees. We want this feedback and want our employees to take ownership in developing solutions. We depend on this to be successful. Thanks again, and don't hesitate to reach out to me directly if you want to discuss you specific feedback or situation.
5.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

For the last 4 years I have had the incredible opportunity to be a part of a world class organization that focuses on culture, recruiting/ retaining top talent, work/ life balance and moving fast, thinking big. Since I have started the thing I say to anyone asking about the company is that, this is the only job I have ever had that you will work 7.5/ 7 hours out of an 8 hour work day... and they'll pay you well for it. As a salesperson that has had many salaried+commiss sales jobs is that it always turns out your pay is constantly being messed with. Working here in that capacity, they will pay you what you are worth, yes you'll work hard and you'll feel good about your work and they will pay you well for doing it! I cant ask for much more than that. It's a tech culture so you feel like you're being taken care of, great kitchen, snacks etc... but to me the most important thing is that you compensate me for the work you're asking of me and I can't stress how good it feels to be in a company that does just that.

Cons

Mid management politics suck at every company this size. The good thing is most of the managers have been here as reps prior to being a manager so they get the Zillow culture and live by it, outside management hired into the culture tend to not buy into so much, so it can be difficult as a seasoned rep here to deal with the politics that usually comes from management hired from outside the family. Keep your head down and create your destiny here.

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Zillow Response
8y
Hello, this is Dave Frisone, GM of Premier Agent sales in NY. Thank you for your thoughtful comments, we truly appreciate your candid feedback. I am really happy to hear that you really like working here, feel well compensated for your work and enjoy the culture that you have helped create! Thanks also for sharing your management concerns as well. If you'd like to discuss this or share any additional thoughts, I'd be happy to set up a time for us to get together for an open discussion. Please stop by or send me a note (davef@zillowgroup.com) and I will set it up as soon as possible. Thanks again - Dave Frisone, GM, Premier Agent Sales.
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