Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,705 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at Zillow to a friend and 47% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

53% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (41) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 355 reviews)); "Great people and mandatory fun (no joke)!" ((in 241 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 161 reviews)); "Good pay and was remote." ((in 105 reviews)); "Great teammates and company culture." ((in 61 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 90 reviews)); "Made some bad calls in 2021 that caused massive layoff" ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 56 reviews)); "No training was given." ((in 28 reviews)); "Upper management may or may not be aware of this, a real shame if they do." ((in 27 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

53% would recommend to a friend

(2,518 total reviews)

Jeremy Wacksman

55% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 13, 2016

Great Company!

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Very upbeat environment. I've had other jobs and what I love the most about this job is how they show their appreciation for you. Two lounges filled with free food and drinks, pool table, ping pong, basketball, constant food being catered in. The Zillow 15 is real! Decent lunch break and you don't have to ask if you need to take a break. All upper management has been super helpful and readily available to help whenever you need it. They also have a casual dress code which is amazing. I love being able to dress comfortably to work. $75 monthly gym reimbursement, elevating desks, great benefits, etc. The company is always changing and moving forward. I was a career changer and this job has been super refreshing for me!

Cons

I would say the biggest con is the scheduling. Unfortunately with this particular department it's just how it is right now. Real Estate does a lot of their business during the weekends and evenings so there's a high chance you will be working those shifts. The department is growing so you never know what kind of flexibility or different opportunities that could bring in the future.

Zillow Response

10y

Thanks for the nice and thoughtful review! I'm glad you're really enjoying the job, including the benefits, environment, and team leads. What you're doing is incredibly important for our customers, agents, and the business overall. Yes, scheduling can be challenging in this role - thank you for the direct feedback. As our systems get better, our scheduling flexibility may get better as well (though might take some time.) I'll pass the feedback along, though to make sure we have this on our radar. Thanks again and feel free to send any additional feedback you'd like to share to me at tonys@zillow.com.

2.0

Feb 28, 2016

Great mother company, poor local leadership.

Associate account manager

Recommend

CEO approval

Business Outlook

Pros

The benefits from Zillow as the mother company are great. Benefits, maternal leave, free snacks, paid lunches.

Cons

The leadership in Lincoln is horrible. There is a large difference between the Seattle Zillow culture and Lincoln office culture. There are a few in roles who do not have the proper education/experience. I along with others have been doing Account Management work for over a year with no promotion (After being told this would happen.) When the office worries more about the beer in the Keg dispenser than the customers, you know there is a problem.

Zillow Response

10y

Thank you for the feedback. I'm very sorry to hear you've had such a disappointing experience in the Lincoln office. You certainly don't describe the type of office culture and performance standards we expect from our team. I would love to understand more about the poor customer support, manager experience, and unprofessional things you reference so we can make sure to fix anything we find. I'd encourage you to reach out either to me directly or to the Lincoln office HR Business Partner (MeghanB) and we can work with you to make sure your concerns are addressed. Please help us make this better for you! - Erin Lantz, VP, Mortgages

5.0

Feb 19, 2016

Great company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance, good pay and benefits. Small, agile teams with a lot of product freedom to development what we think improves the overall product

Cons

The only real con is that the dev stack can be a little complicated and there is still a bit of legacy code to manage

Zillow Response

10y

I appreciate you taking the time to provide some feedback. I'm especially happy that you feel our small product team model is working well for you and your team. Work life balance and good benefits are also important. After 10 years, there are some teams dealing with more code history than others. We encourage our teams to work with the various stack groups (java, python, ux, build/deploy, etc) to help us plan our ongoing investments and migration in our core technologies. Teams should also be investing in their own services by building time into their project plans to address this tech debt as we build new services or make significant enhancements. Additionally, we are working to create more independence across teams with investments in core tooling and creating more micro-services and minimize dependencies to the areas where they are truly need. I'm pleased with the progress we are making, but of course there is more to do. If you or others on your team would like to get more involved in these efforts, please track me down and I can connect you with the right people. Thanks again for your feedback and hard work. We are only successful because of the great work of our people and we need them driving these improvements. David Beitel, Zillow Group CTO.

Viewing 631 - 633 of 2,518 Reviews

Jobs at Zillow

Partner Support Consultant

Transaction Management Associate

LOA Specialist (Part-Time)

Account Executive, Single Family Rentals

Senior Manager, Preferred

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Great Company!

Great mother company, poor local leadership.

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