Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,707 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 52% of employees would recommend working at Zillow to a friend and 46% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

52% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (41) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 353 reviews)); "Great people and mandatory fun (no joke)!" ((in 233 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 169 reviews)); "Good pay and was remote." ((in 97 reviews)); "Great teammates and company culture." ((in 59 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 90 reviews)); "Zillow thinks big and moves fast which can cause issues and is why there were massive layoffs" ((in 67 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 59 reviews)); "No training was given." ((in 29 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 26 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

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Zillow

Zillow reviews

3.4

52% would recommend to a friend

(569 total reviews)

Jeremy Wacksman

55% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

569 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Apr 15, 2025

Mission-driven team, empowering culture, strong leadership

Customer success manager (follow up boss)

Recommend

CEO approval

Business Outlook

Pros

Fantastic team culture with supportive peers and collaborative leadership. You're trusted with high-impact accounts and given autonomy to manage relationships strategically. The role is meaningful — you truly get to help teams grow their businesses with a product that delivers real value. Feedback is encouraged, and the company is transparent and mission-driven.

Cons

For the level of ARR and account responsibility CSMs manage — especially on Platform accounts — compensation feels slightly below market. The pace is fast, and success requires juggling many hats, so strong organization is essential. Some internal processes could be streamlined to reduce duplication of effort.

2.0

Apr 13, 2025

Fake Nice

Product manager

Recommend

CEO approval

Business Outlook

Pros

Some wonderful, well-intentioned people throughout the company Fully remote work environment One of the founders, Lloyd Frink, is still there and asks insightful questions which focus on customer value Possible to thrive if you find the right team, supportive manager, and funded initiative Competitive compensation and benefits

Cons

"Fake nice" culture fosters superficial interactions and purely transactional relationships Focus on Zillow Home Loans overshadows the stated mission of helping people "get home" Constant pursuit of AI buzz-driven initiatives creates organizational whiplash Remote work structure makes building meaningful connections nearly impossible Advancement rewards salesmanship, political savvy, and loyalty rather than innovation Top-down decision-making leaves little room for customer-facing teams' input Excessive documentation creates "analysis paralysis" with focus on wording rather than substance Corporate environment actively discourages questioning, creativity, and independent thinking

1.0

Apr 13, 2025

its a job

Loan officer

Recommend

CEO approval

Business Outlook

Pros

minimum wage job with a little commision

Cons

burn out is expected. now value employee

Viewing 76 - 78 of 569 Reviews

Jobs at Zillow

Support Services Specialist

Support Services Specialist

LOA Specialist (Part-Time)

Manager - Rentals Collections

Transaction Management Associate

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