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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Jul 18, 2018

      Could be brilliant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing work/life balance. - CEO is one of the best and brightest. He truly cares about not just the business side of things but the people and Zillow Group's culture. - Incredibly talented individual contributors. - Benefits and stock are superb

      Cons

      - Leadership. Specifically in Brand Marketing. Tired leaders who have been at the company a bit too long and are no longer invested or willing to change. Some simply aren't equipped for the job and have been given too many chances. - Takes a lot for a "bad egg" to be noticed by upper management/leaders and make moves. - Unfortunate favoritism. - Company wants to be innovative (as they say), but struggle with what this looks like, who to listen to, and how to go about it. - Zero company-wide processes (it's a free for all) - Individual Contributors aren't set up for success and growth (managers don't know how to help directs manage growth or how to answer simple questions) - Leadership ego and attitudes (negative and toxic) - Lack of empowerment

      avatar
      Zillow Response
      7y
      Thank you for your feedback. I'm disappointed to hear your experience here isn't something better. If you'd like to share more detail about your team experience so that we may make improvements, please reach out to your HR Business Partner, or to me directly. - Amy (COO)
      2.0
      Apr 30, 2018

      I loved the job until I was 8 months pregnant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office. Fairly good benefits.

      Cons

      I had a bad experience leading to me to decide to be resign. When I got pregnant, I worked with HR and got permission to take an additional 3 months unpaid in addition to the 4 months they give you paid. When I got to 8 months pregnant I was told there was a re-org. They decided to pull me off my job, but they would find something for me when I got back from maternity. In addition to this, when I was less than 2 weeks from my due date I was told by HR that they would not be allowing me to take the additional unpaid time. This is despite having it in written in email that I was given permission to have the time unpaid. Not knowing what I would be doing when I returned and being suddenly told that I could not take the unpaid time I was counting on lead me to resign. I loved this company. I am still a little heartbroken about how I was treated.

      avatar
      Zillow Response
      8y
      I am so sorry that you felt unfairly treated. We have worked hard to put a generous parental leave policy in place and manage it clearly and consistently. When it comes to unpaid leaves we work with the employee, their physician, and the business to understand how we can meet the needs of everyone involved. Our policies are available to all employees to access on our intranet. I would appreciate the chance to learn more about your experience so we can make any needed improvements please reach out to me at dans@zillowgroup.com .
      2.0
      Dec 12, 2017

      Cracks started to show after the first year.....

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, views, location and some very innovative ideas!

      Cons

      Favoritism, senior leadership, broken computer systems

      avatar
      Zillow Response
      8y
      Thanks for sharing your feedback. We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We are always striving to learn where we have opportunities in our business, systems, or culture – and have multiple paths for employees to give us concerns around equal treatment. As we grow, we are continually adding additional employee training and processes to ensure Zillow Group is a safe and inclusive place to work. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at: dans@zillowgroup.com.
      Viewing 157 - 159 of 2,507 Reviews
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.