Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Mar 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Zillow is, so far, the best company I've had the pleasure to work for. They really stand behind their words with actual action. If people aren't satisfied with something, they listen, discuss, and take necessary action. They provide many avenues to voice your opinion, which empowers you as an employee and as a stakeholder in the company itself. Culture isn't something they just talk about. They live it day in and day out by being active philanthropically, engendering a culture of respect, and providing avenues to unwind at work and outside of work. Although Zillow is a large company, we still get plenty of opportunities to work with cutting-edge technology. There are hardly days where I feel like my team is stagnated or that I feel like technology is leaving us behind. The teams here aren't scared to work with bleeding-edge tech, and making mistakes or failing big is a part of the culture, not something frowned upon. To summarize, if you're looking for a company that stands behind what they say and provides a challenging, yet fun place to work then Zillow is where you want to work.

Cons

I've been here for almost a year and so far I can't really pinpoint anything as a downside. The work-life balance is great. The culture, coworkers, and management make day-to-day work a pleasure.

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Zillow Response
10y
Thank you very much for the kind words. I’m extremely happy everything is going really good for you. It is important to us that everyone here, like yourself, has a great environment to thrive and is a company they can be proud to work at. - Justin LaJoie, VP
2.0
Feb 2, 2016

Started out good....

Recommend
CEO approval
Business Outlook

Pros

Benefits, snacks, ping pong, office view, pay at the beginning, however declined the longer you work there.

Cons

Obnoxious loud work environment. You are expected to produce at a high level, however you are punished and ridiculed for staying late.

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Zillow Response
10y
“Thank you for your feedback, we take the content of these replies seriously and evaluate your input for opportunities to improve. Our Sales team, located in downtown Seattle, still enjoys all the perks you noted and finds the energy and transparency of the open floor plan to be motivating and creates comraderie between the teams. I’m sorry you found it to be noisy, I’ll note we haven’t had a Sales team in Bellevue for over a year. We value work/life balance and our reps are successful keeping regular business hours.” Doug Slotkin VP, Local Ad Sales
3.0
Dec 6, 2015
Recommend
CEO approval
Business Outlook

Pros

I was an inside sales rep for a little over a year and for the most part I liked It.. Great people (for the most part), fun environment , music, food

Cons

The management team in Irvine Is horrible well, I take that back just one in particular; the manager that everyone tries to get off of her team. They make sure to practice Core values but, don't seem to implement it in their career at Zillow. They have numerous complaints for this manager and she's still employed there. I can count 4 people off the top of my head that quit just because they transferred to her team and wasn't allowed to move teams and didn't want to deal with her unprofessional rude degrading self! I feel sorry for anyone that has to remain on her team.

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Zillow Response
10y
Thank you for your review. We work hard to maintain a vibrant and productive culture here at Zillow. I am glad to hear you enjoyed it. Regarding our core values, they are the common denominator that guides all decision making, action, and vision. I am sorry to hear you feel otherwise; especially, as it pertains to the leadership team here in Irvine. I can say every member of our leadership team views their relationships with our customers and sales team as the top priorities of our business. We are also consistent in putting that philosophy into action. If you have more feedback regarding your experience, I am eager to hear it. Please feel free to reach out to stevec@zillow.com. Thanks again for your review and I wish you the best of luck with your future endeavors. Steve Capezza – Senior Director, Orange County Sales
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Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.