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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,515 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jul 14, 2022

      Industry Disruptor and Huge Growth Potential

      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The growth potential for Zillow Home Loans is incredible. The organic leads that are generated from the amount of unique users to Zillow's website everyday creates massive potential for loan officers. Additionally, Zillow works very closely with numerous real estate agents across the nation. This has tremendous potential as well since Zillow Home Loans plans on creating strong relationships with these agents to create even more opportunities.

      Cons

      Zillow Home Loans is relatively new to the mortgage industry and is working on improving its systems. As of now, the software and systems being used are time consuming and dated. The company is currently working on improving the systems and software.

      5.0
      Jul 14, 2022

      Fun Healthy Work Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZHL is an awesome fun and flexible work environment. Love the energy on the floor, super positive and interactive with a great group of people who share the same values and support each other.

      Cons

      Wish we had lunch provided more often 😁

      5.0
      Jul 14, 2022

      Great place to work!

      Senior mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focusing on the purchase market, while being flexible to open things up to refis when the market allows for it helps to minimize the ups and downs that rate fluctuations can create for LO income. Self-sourced leads so we're not relying on third-party lead sources competing with multiple lenders for borrowers. We've tightened up pricing to provide very competitive rates for borrowers and our operations staff is top notch working WITH you to find ways to get deals done rather than finding ways to deny loans and they're moving through files extremely quickly at this time. On top of that, we have very competitive pay on commissions and amazing benefits. I'm done hopping around to different lenders with the market and would like to make this my permanent home!

      Cons

      They are constantly changing and looking for ways to improve their processes for the better, but you have to be on your toes and ready to learn new lead types and systems as they progress. It is a positive that they're constantly looking to improve but it can be tough to get settled and in a groove when things are getting changed frequently. If you're not willing to adjust and adapt, then it may not be a great fit for you.

      Viewing 1933 - 1935 of 2,515 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,702 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.