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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Apr 15, 2025

      Mass layoffs of sales staff

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and benefits were good.

      Cons

      Toxic sales environment. Did not streamline efficiency when it came to their sales reps. Sales executives were playing the role of a BDR, SDR, and AE all in one.

      4.0
      Apr 15, 2025

      Mission-driven team, empowering culture, strong leadership

      Customer success manager (follow up boss)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic team culture with supportive peers and collaborative leadership. You're trusted with high-impact accounts and given autonomy to manage relationships strategically. The role is meaningful — you truly get to help teams grow their businesses with a product that delivers real value. Feedback is encouraged, and the company is transparent and mission-driven.

      Cons

      For the level of ARR and account responsibility CSMs manage — especially on Platform accounts — compensation feels slightly below market. The pace is fast, and success requires juggling many hats, so strong organization is essential. Some internal processes could be streamlined to reduce duplication of effort.

      Viewing 220 - 222 of 2,508 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.